Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6283 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,283 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku Empress 4k

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku turned my TV into a smart TV. Very easy to hook up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy Setup

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily walks you through the setup process. Had zero issues :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best streaming device ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is the best streaming device I have ever had. I will never go back to the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. KB

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an exceptional experience with both the product and the service. The quality of the product exceeded my expectations, demonstrating excellent craftsmanship and attention to detail. Coupled with that, the customer service was outstanding; the staff were attentive, knowledgeable, and prompt in assisting me with my inquiries. Overall, it was a truly satisfying experience.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    I love my Roku Express 4K+

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The streaming unit works as it's meant to, but it does get hot. It's best to lay the unit on it's side to keep it cool. The voice remote is extremely convenient to use. Some streaming channels requires a monthly subscription. But even without the pay subscriptions, you still could get a lot of free movie channels. I prefer this unit than the roku stick bcuz one of my TV's HDMI port is on the bottom and the roku stick won't work. The roku stick works well with the HDMI port on the side of the TV. Another reason I prefer this unit over the Roku stick is bcuz the stick also gets hot. And I'm a bit concern that it's placed directly on the TV rather than away from it like the Roku Express.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    $K+ Roku gets 2 Thumbs Up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K+ Roku Express has been a lifesaver for me! It works very well - it seamlessly picked up as a 3rd input on my Roku TV (in which the Roku built in must be outdated and the updates are not working so it is useless). Not only does the picture quality impress me, but the voice remote works well. 2 Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought another one

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really cant best this for the price. So easy to use and set up. The included adheisive that tou can use to attach it to the tv makes it look like its a part of the tv and keeps everything looking nice. We like roku products and that is why we bought another one of these.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Remote control

    Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is very fast, very good app line up, voice remote is great works with Alexa and it’s a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my tv ! No issues setting it up only took a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roku Over AMZN Fire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Roku and Amazon Fire sticks and media players. Roku is superior on all fronts. Much faster, far more durable to heat and cold and runs well far more consistently. It's too bad that Roku isn't built into more tv's. Amazon Fire is simply a cheaper substitute and you get what you pay for. I cannot recommend Roku enough. Especially if you're trying to teach your parents how to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while it was on sale. This was a great purchase! It turned my ordinary TV into a smart TV. The setup was very easy as it is basically a plug & play. It doesn't basically everything an Apple TV does but cost a lot less.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product it has all the subscriptions that everyone watches. It has Netflix Disney plus and Roku is really good it is also 4k which makes your screen look really good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best streamer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find a better streamer. I would buy a Roku over a fire stick every hour of every day. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, installed in minutes. Very happy with ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Very pleased with Roku

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Roku device for 5 years and have enjoyed it all this time. I had wanted an updated model with extra features (voice remote and TV controls) having seen another brand. I purchased the new Roku Express 4K+ and am totally happy with it. It works flawlessly like my older one and is easier to use. Excellent device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very satisfied with this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a few of these for various non smart tvs in my house. They are simple, easy, and straightforward to hook up and use, even for a non techy type guy like me. Picture quality is excellent, is the same as my ROKU smart tv. I previously experimented with amazon firestick , but picture quality was grainy and very poor. I am very satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    SpectrumTV without cable box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By and large, I'm happy with Roku. In immediate family, we now have 3 Roku streaming devices, 4 Roku TVs, and 1 Roku soundbar. They are one of the cheapest ways to get the Spectrum app so that we don't need to pay for the Spectrum cable boxes. Of course, all of the streaming services (Netflix, Disney+, etc) are available, as well as a good number of "free to watch" apps (most of which are not that interesting). The main complaint I have is that there is no number pad on their remote, so you can't jump to a particular channel. (Using voice to jump to channel is not supported in the Spectrum app). Also, the dedicated buttons for certain services that can't be changed are annoying, especially since they are different on different remotes--and on older remotes, some services don't even exist anymore, so pretty useless buttons there. I also have an AppleTV with Spectrum app and got the $12 Spectrum remote for AppleTV. Still no number pad on remote, but its better than Roku, because you at least have a "guide" button that opens Spectrum app. You can do more with an ATV too, but of course it costs more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars doesn't mean it's a life-changing product. It just means it works as advertised. I got it to use the Spectrum app and avoid paying for set top boxes. I appreciate that it can operate the TV's on-off and volume functions so we can use only one remote. Easy to set up and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to set up and good quality device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my tv, great quality of picture and so easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Roku on the recommendation of my son and I have no complaints on making the purchase. Installing the device was easy, as is using the service. The voice remote works well and channels are easy to add (and remove). I am amazed at the number of free channels available and the extra viewing options I now have over the channels I get with my cable service.

    I would recommend this to a friend