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Customer reviews

Rating 4.8 out of 5 stars with 6284 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers appreciate the Express 4K+'s ease of use, overall performance, and convenient remote control. Many find the device reasonably priced and enjoy its streaming capabilities and simple setup. While some users have reported issues with heat, compatibility, battery life, and connectivity, the majority are satisfied with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,284 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great video resolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ROKU unit works very well, and very simple to set up. The video resolution is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek new design, looks and works great. Setup quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Steaming Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased multiple items from BestBuy over the years and everything has been top notch. Quality and service go a long way and the pricing has always been very reasonable!!! The ROKU is a great product for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Remote & Price!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! So easy to just sit in front of the tv that needed a new remote and do what it said and boom, there it was. No hustle at all to set it up, took about 3 minutes when you sit down in front of the tv an do what it says! Wonderful device!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick to Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, even with an older TV. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Works great and Roku offers so many channels and was to add other free and streaming applications. Added my Spotify to it yesterday and it was a breeze to sync to my phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price (sale price) was excellent, and it functioned well, just as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Very easy to install. The hardest part is signing into all the apps once again. We have completely switched all our Amazon fire to these as they are easier to use and seem to have more apps available to download.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Roku as a replacement from my previous one all because U want ti have the voice command feature. U was absolutely surprised when I found out that I can turn on the TV anf adjust the volume thru its remove control

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great ROKU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one over the basic entry level one because it was on sale for same price. I am so glad I did. Love the voice remote! Sleep timer is a pain...it turns off after 4 hours. Had to go on forum to find out that if you turn off data saver (which I don't need) it stays on until you turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Roku Media Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Great value. A first step towards cutting the cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for all extra rooms

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Bought Roku to replace a second cable box. Perfect for the second room and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, works great, love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were traveling and needed to improve our entertainment options so selected this roku device - the price was the best I could find and when I ordered online the product was ready within 30 minutes and when I arrived they brought the item out within 5 minutes - all in all, good purchase experience. The roku itself set up quickly at our airbnb locations.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    It Works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming player, lots of free content including local news and easy access to my paid streaming services. Log in once and after that just click the icon and you're in. Don't know why I didn't get one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must buy. Works great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Woorks Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble setting it up but a neighbor helped me get it running. I have no complaints on how it works. I had Roku service but cancelled that because of difficulty I had working with their customer servive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Streaming

    Rated 4 out of 5 stars

    Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good streaming. Easy to install applications. Just there is no Bluetooth option

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A Very Good Update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the continued hardware updates since my first Gen2 streamers. Over the years I've purchased 11 Roku's from basic to Ultra. The processing and response have improved and the packaging is well done. I also like that it responds to both IR & RF remotes. Really like you can use Ethernet with a USB adaptor and some validated by Roku. Hard to go wrong with the $30 sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the year! Easy to install on my devices at a great price!

    I would recommend this to a friend