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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 474 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.3 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance of the Extended Delivery Area (Zone 4). Customers appreciate the delivery speed and find the service easy to use. The installation service is also well-received by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-474 of 474 reviews
  • Rated 1 out of 5 stars

    No show! Very disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our stove was delivered broken on 2/24. There have numerous no shows and we are still waiting for he new stove.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got charged extra for extended delivery area and they have yet to install my dishwasher.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery is expensive enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There should not be any upcharge for extended delivery, given how expensive delivery already is.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's a joke to get a refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suppose to be getting $50 refund and still haven't got it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delived I was never notified that the delivery date was changed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent wrong item.. reordered item and they did not install the second order?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Where's my TV. ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to write a review when the delivery still hasn't occurred !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people arrived 2 and 1/2 hours late. Never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't give a summary as I have yet to receive item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a review as I have yet to receive the dishwasher.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales and delivery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up 75” Samsung Neo Qled tv, connected to internet, sound bar, DVD, remote controls, Netflix, Prime. Explained what/how they did it. We’re extremely competent, polite, neat, and fast. Sales rep arranged everything in detail, leaving nothing out. Could not be more pleased overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my TV experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony 55" OLED 4K TV. The picture quality is outstanding!The TV. has Smart Technology which puts You Tube, Netflix, and other streaming services available with your remote control!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working properly. Its beautiful in the space that it is in. I would never buy any appliances fro. BEST BUY again but I love my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuys

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sp far every thing been good for me, thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent and great customer service and they where on time

    I would recommend this to a friend