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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 248 reviews

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Rating by feature

  • Service

    Rating 4.2 out of 5 stars

  • Professionalism

    Rating 4.2 out of 5 stars

  • Expertise

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers often highlight the fantastic job done by the installers and appreciate the delivery service, especially for those living outside the standard delivery area. The speed of delivery is also a positive point, with some customers noting that the delivery was both fast and early. Additionally, customers are thankful that the product is delivered to their area and placed in the room as directed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 248 reviews
  • Rated 5 out of 5 stars

    Free with Total Tech Membership

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my total tech membership, this was a convenient included service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you need it, maybe redundant

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you need it. Not sure if everyone needs it. Good purchase and I think it came with my washer and dryer or I was told by rep to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Across the country shipping

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Magnolia showroom in San Diego, great salesman, delivered in Maine, great shipping service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's have been exceptional in their knowledge when coming to our new home. They do an excellent job and offer to explain with what they do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if total protection helped me save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to rate it. I was a few miles out of the delivery area. So delivery was 75. The rep told me about the total geek protection, seemed to save money on delivery out of radius, but I don't know i would use the other services offered so I probably should have just paid for delivery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live about 30 minutes away from town and this service helped us take away the stress of having to to take the old tv and get the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed when our first purchase needed exchanging. A Best buy representative drove over 50 miles to bring us a new product. We were so impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys unboxed tv and put legs on it. They were very patient while I inspected it. Purchased on 12-19-19 and delivery was 1=2=2020. Packed very well. No damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth with the delivery. Employees were all business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery guys

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great, they arrived on time Installed tv well , alien on the table , all around great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was extended at no extra charge. That was very nice of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I can sit here all day until you all kinds of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew you could buy this?! I live in the boonies. It's worth every penny to have this service available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was overall a good buy and positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alcandy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That it sanitizers, baby bottles, and other types of dishes that you need cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The besssssst

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift for a nephew who loves marvel toy's his favorite toy at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job delivering the washer and dryer. Explaining how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came and picked up my item without question nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy to get our delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we didn't think we could get the delivery, but then found out we were in the Extended Delivery area and our delivery went very smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a Best Buy Tech member and membership fee has helped get many services from Best Buy at a considerable discount, well worth the membership cost!

    I would recommend this to a friend
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