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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 575 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my Granddaughter and one for my Sister. They both Love it, especially my Sister who always misplace her phone. Glad to put a smile on their faces. my daughter and I have owned our for two years, Love it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for video calls and music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my elderly mother living alone without a cell phone. I had to create a facebook account which she will not use, however she finds the frame easy to use for video calls, and we also listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but definitely requires good internet connection. Set up is easy but be prepared to do firmware update right away. That takes a while. After that, making calls is easy. I like being able to show photos while in standby mode. It doubles as a digital frame!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    we love our portal mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got the portal for our grandchildren and have been very happy with the ease of use and our ability to stay connected with them. It was easy for them to set up and use. No assistance needed for them to reach out and video chat with us.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are literally the best Christmas gift! Local or long distance these have helped us stay connected with Family for birthdays, holidays, etc. The ideal gift during a pandemic. Easy setup and Better than Zoom!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal had great picture but cut out a little once. Did have a glitch when setting up but they fixed it and so far it's been working good. It was a Christmas present so didn't get set up until after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have this to my wife as a gift and she’s been using it since in her office. Nice to see changing pictures in background when not using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a priceless gift for my mother. She used it as soon as we set it up on Christmas and she kept telling me just how wonderful it was, the best gift ever. It arrived quickly and set up very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Fun and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as advertised. The slide show feature is cool, as is the built in Alexa. We've enjoyed using it with family for fun group calls, and several of them have purchased one too. The zoom and pan feature is neat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great camera for Parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves this portal as she loves talking to family members near and far on Facebook and even better now she can call them and see them clearly and much bigger than on her phone. Would recommend this to product to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super simple yet excellent device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an echo show device also but I like the portal much better! The camera on it is awesome and everything can be controlled by your voice which is nice. I bought one for my dad and grandmother too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal to the rescue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my mom. During covid it was extremely hard not visiting family so for Christmas we purchased this for her and she loves it. She calls us everyday using her portal

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having issues trying to connect additional accounts but overall nice for video calling and messaging. We do enjoy the additional Alexa on the portal which is useful in listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, I've always wanted one since they came out. I love how the camera follows you around without have to actually move it yourself. Great gift to give someone who likes to video call.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use once you get used to it. Wasn’t a big Facebook video chatter but this works well. Also it’s nice to be able to watch some of the Facebook live videos on the device rather than on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gift for grandma

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my grandmother since she lives in Florida and most of us are all over she loves it she is able to keep In contact with family all over the world best gift ever as she stated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these for gifts and the families just love having them to keep in contact with the rest of us which at this time of having restrictions of travel and in person visiting is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my FB Portal mini, just need a wifi connection and all kinds of things can be done. video chat with friends, play games, play music, iheart radio, thousands of stations of all artists to listen too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom on Mother’s Day. She loves it! Uses it everyday. She’s able to stay in touch with all of her family all around the world through Facebook messenger. Very user friendly and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Facebook Portal mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is such a good product. Good video messaging, can play music and also go online with the browser as well as YouTube. I especially like that it has IHeartRadio as well as Amazon Music as well.

    I would recommend this to a friend