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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Portal Mini's ease of use, particularly for seniors, and its impressive sound quality for video calls. Many appreciate the straightforward setup process and the added convenience of integrated Alexa functionality. However, some users experienced connectivity challenges and noted the lack of a battery for portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 575 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Making connection during covid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Covid it makes it nice to be able to see family and friends when talking to them. Most times picture is good and clear some times it it fuzzy but it's better than just a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Another great gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents for Christmas and they use it all the time. They loved talking to me so much that they bought two of them to give to two of my brothers. Now we all stay connected easily.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Can you see me now?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 7 of them to connect the family during the COVID. When you got 17 grandkids, parents, brothers, and sisters who live closer to each other than my wife and I...they can share the units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one and we love it! I connected my ring and arlo and it worked great. Also, this is what we’ve been using to call the family thru fb messenger! So its a great gift for my sister.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to setup and use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, a little bulky and need some space on a table, but very good features and good camera. Screen quality not best with other smart displays but still clear for video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started using it but so far we are enjoying it. Making video calls via messenger, Alexa was connected and controlling our Arlo cameras, using Spotify and photo album, still more to discover.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for face to face talking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal, love that I can listen to music on it while cleaning and love that all my photos are on there and seeing memories of my children when they where babies!!! Great and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for hands free ppl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for the wife for Christmas, she loves it. She can control the Nest thermostat, see who’s at the door with the Ring doorbell, and she can video call friends and family while in the kitchen cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought as a gift and was a huge hit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom so we could communicate more regularly. The camera quality is very good. She loves it. It is a bit invasive, which I find slightly disturbing.. but it is a quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very convenient and easy to use to video call with my loved ones and friends across the miles when travelling is not safe.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mini portal last Christmas. I also bought one for my children who live in a different State. Now I can visit and see my grandkids without physically being there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the portal everyday with the in-laws. Simple to use and everything can be done with voice commands. Great gift for parents, grandparents, relatives and/or loved ones.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    A good video phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mother so she can make video calls to my sister so can see her grandchildren. She loves it. She prefers to use this over face timing on her iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great to keep in touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these and distributed them to friends for the holidays. It was a great gift to them and also to myself because we can all Keep in touch even though we live in different states

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best device for video calling.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this device for the last 6 months and it is the best one for video calling. It auto zoom in and zoom out as you move. Call quality and audio is also very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device to stay in touch with Family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for my wife and one for my daughter for mothers day. Devices have been in use since day one and allow us to communicate better and have more fun with some of the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great tech addition to the home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera. I can hang out with my daughter while cooking or doing dishes while she’s playing with her toys. It’s great. You can call using messenger or WhatsApp

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my mom for Mother's Day. She was so surprised. She has family in another country so this is perfect for chatting, she feels like she is right there. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can listen to my music via Bluetooth, display the pictures from my phone, use alexa, stay in touch with family. You can do almost anything with this product. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and almost like being there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!We use it to stay in contact with our children and grandchildren in Ohio as we winter in Florida.Easy to use for seniors and great reception.We love it !

    I would recommend this to a friend