Customer Ratings & Reviews
- Model:
- FAP-ST02N
- |
- SKU:
- 6450272
Customer reviews
Rating 4.6 out of 5 stars with 97 reviews
(97 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the air quality improvement, filter life indicators, and the ease of use of both the device and its app. Many appreciate the multiple fan speed options and the purifier's ability to automatically adjust to air quality. However, customers are negative about the noise level, particularly at higher fan speeds. The size of the unit is a mixed bag, with some finding it appropriately sized for larger rooms while others note its larger footprint.
This summary was generated by AI based on customer reviews.
- Pros mentioned:App
Rated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! Works well the app is really informative and super easy to control
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
noisy & wifi issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I was really hoping this air purifier would work out, but its noisy even at the lowest setting.. sounds like the ball bearings in the motor with a very low whining apart from the fan noise. The wifi would specifically go out around 3pm then come back on around 5pm for a week straight!?? maybe it was their servers updating things, but it made the app/connection unreliable so i went with another brand Levoit model 400s. Very pleased, near silent on lowest and app works 100% of the time.
No, I would not recommend this to a friendBrand response from 3M Social Engagement
Posted .Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-4:30pm CT. When you call please reference case: 30955015.
Rated 4 out of 5 stars
Better Air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Filtrete purifier appears to be working properly, but I can't say I've noticed higher quality air in our house. The process of down loading the Filtrete ap on my phone and setting up it's WIFi was complicated.
I would recommend this to a friendRated 5 out of 5 stars
Allery buster!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has really bad seasonal allergies, and this in the bedroom has helped her to sleep much better at night. I thought it was going to be a waste, but it really has helped her.
I would recommend this to a friendRated 5 out of 5 stars
Good purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, reasonably quiet. I downloaded the app and it does work, but I don't really see the need for the app. Just as easy to walk over and press a button.
I would recommend this to a friendRated 5 out of 5 stars
Larry from Chicago
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance I would recomend this air purifier to afriend quiet and let’s you know when the filter is needed to be replaced
I would recommend this to a friendRated 5 out of 5 stars
Quiet and dark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quietness of the unit. Also the ability to dim and completely turn off the display light is a plus for those who want it to be dark at night.
I would recommend this to a friend- Pros mentioned:Air quality, Filter life
Rated 5 out of 5 stars
My cooking is a pollutant
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the main feature I like and dislike about this air filter is the fan, it blows straight up… so I love it in my living room/ kitchen but I would never put it in my bedroom because I love having air blow my direction when I am sleeping. But I love that it blows straight up for the living room where the only time I might want a fan is on a really hot day in the summer. Now to the stuff that might actually matter to 95% of people that read this review… This is a connected air filter so if you are looking for the benefits of connected then this is an awesome choice. If not, then this can be run manually too but you do loose some of the benefits like having the link to the replacement filter built into the app, outside air quality, remote control, remote monitoring, and pollutant information. I found this last one interesting as I have never really thought about pollutant types but knowing more information about the type of pollutant it is dealing with might help you decide if more investigation is warranted. For instance if it is always picking up PM10 which is stuff like sand or mold and you know sand isn’t an issue… you might want to get a mold inspections. With the air purifier being next to the kitchen there is an uptick in pollutants whenever I cook, which we have natural gas so this does make sense (also, I'm not always the best cook) and it is nice to know that those pollutants are being whisked away in a timely manner now. The app allows you to set the fan speed to Auto and 1-4, a timer, and the brightness of the LED display (including setting it to off). In the living room I tend to keep the air purifier on auto and just let it do its thing. After last summer’s smoke I decided I would try to get air purification devices through the house as even with our central HVAC the air wasn’t quite as clean as I would like it to be. I love the room size this one can handle (310sq ft.) for the actual size of the device. It is small can be placed out of the way and kind of forgotten about especially when it is just on auto. Over all I would recommend this device especially if you are looking for a connected one as this supports Alexa, Google Assistant, and IFTTT which should be good for a majority of people. Pros: - Size of device - Connectivity (smart) - Easy filter re-ordering - Useful information on pollutants - Outdoor air quality - Air blows upward Cons: - Air blows upward (Yep I realize this was a pro too, you decide where you actually want it to belong for me it depends on the room)
I would recommend this to a friend Rated 5 out of 5 stars
I can breathe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult setting up, but once up it works excellent. We keep it on auto and it adjusts when necessary.
I would recommend this to a friendRated 5 out of 5 stars
Excellent air filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You really are not aware how bad your inside air can be and how your own choices impact it until you have one of these!
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Air purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well. I had to return it. It also made a lot of noise.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this. It is awesome. love that i can use an app to control it and see readings.
I would recommend this to a friendRated 5 out of 5 stars
Best Air Purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The timer is great. I want one for other rooms in my house.
I would recommend this to a friend- Pros mentioned:Air quality, Fan speedCons mentioned:Noise level
Rated 5 out of 5 stars
Great, but a little loud
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only down side of this unit is that it is a little loud, even on its lowest setting. First, this filter is LARGE. It is approximately 2-1/2 feet tall. Since it features WiFi, the Android app allows easy control, even while away from home (there is also an iPhone app that I didn’t try). You can also access the current air quality as monitored by the filter, which is also displayed on the top of the unit. The great thing about this (unlike some other filter brands) is that there is no DRM on the filters. You can easily reset the counter and continue using the old filter while the unit believes it to be new. This is great if you only want it to reduce dust and don’t particularly care about allergens. The replacement filters are also just standard square filters from 3M, so they are not outrageously priced. There are even two washable pre-filters on the sides. I had hoped that since this was designed to filter a lot of air, I could leave it on its lowest setting and still get decent flow while having it be nearly inaudible. However, it is still very clearly audible on low, and gets downright loud at its highest setting. It can also automatically adjust the fan speed based on the detected air quality. Another feature is the timer that allows automatic shut-off. While this is a nice touch, it would be a LOT nicer if you could actually set a schedule. I would love to have to have the unit turn itself on at midnight and off again in the morning, but I can only hope for this in a future firmware update. TLDR: Great air filter, if a bit noisy.
I would recommend this to a friend Rated 4 out of 5 stars
Overall a really good air purifier I like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great air purifier I just wish that when it hit zero it would turn off.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
NOISY - RETURNED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying two units, I finally gave up on this brand. The first couple of days, the only thing you hear is the wind blowing from the top. After that, you will begin to hear a loud high pitch sound coming from the bimotor or at the bottom. It is specially noticeable at night. I was initially excited about having this thing on while I slept as a sort of white noise machine but that awful motor sound made it impossible to sleep to the point where I just had to turn the unit off completely. Definitely not something you want to have on while you’re around.
No, I would not recommend this to a friendBrand response from 3M Social Engagement
Posted .Thank you for leaving your review. We are sorry to hear this and are happy that you returned the product. We would not have expected the product to be as described. If there is anything else we can help with please connect with us directly at 1-800-388-3458 M-F 8am-4:30pm CT.
Rated 4 out of 5 stars
Great purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purifier; does job well of washing air!!!
I would recommend this to a friend- Pros mentioned:Air quality, App, Filter life
Rated 5 out of 5 stars
Simple to use but also very impressive
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off it is large. I use it for a bedroom as it is shared with my dog and this thing is MAGIC in keeping the air quality fresh. I want to start with talking about the app. It is easy to use and works well with my google home. I love how it shows you the modes (auto is my go to mode) shows things like air quality inside and also at the location you live in. Maintaining it is so simple too. 6mo change the hepa filter and monthly just clean the small filters which is very easy to do (I have not done that yet but they are easy to take off and clean). Noise… If your wife puts hairspray on this little air purifier will let you know right away lol. So it’s not noisy unless it goes full blast due to impurities in the air which is what we want. Looks slick and is easy to use with a great app! Bravo.
I would recommend this to a friend - Pros mentioned:Air quality, Filter lifeCons mentioned:Noise level
Rated 5 out of 5 stars
Clean Air / Great App / Must have
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the age of the Pandemic we are in, I made it a goal to have the best quality and filtered air in my house, the Filtrete Smart Air Purifier helps me to achieve this goal. Setup is easy, connecting to Wifi and just getting the unit up and runing is a breeze (pun intended). The companion App is super easy to use and configure. Having an intuitive app is key and this one delivers in spades. This is a HEPA filter and monitors the air quality in the room you are using it in, I was thrilled at how depending upon what was going on, ie cooking etc, the quality would go down and then be corrected over time by the Filtrete Smart Air Purifier. The HEPA filter itself is easily replaced when needed. At higher speeds its a bit noisy but not distractingly so. Overall, if you are looking to improve the quality of the air you and your family breathes, i wouldnt hesitate to get the Filtrete Smart Air Purifier.
I would recommend this to a friend - Pros mentioned:Fan speed, Filter life
Rated 5 out of 5 stars
Confidence in a smart air purifier
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning a smart air purifier and I must say I am thrilled. We placed it in our living room and set the fan in Auto as recommended as the purifier will automatically adjust the fan speed when it detects bad air quality. Setting it up was a breeze- just plug it in, download the app and follow the instructions on the app to connect it with your wifi as well as bluetooth on your phone. We have also connected the air purifier within our Google Home network and it works seamlessly. I love how the purifier’s fan runs in the background, you can hear it but it’s not loud. The sound of the breeze is kinda soothing, it’s quieter than our central air. At the fastest fan level, you can definitely hear the machine working at full blast. We usually set it at the highest when we are cleaning/dusting the house. I can attest it works because prior to having this unit, I sneeze non-stop every time we dust our furniture and blinds, and vacuum our area rugs. With this unit, I didn’t have these sneeze spells! I also suffer from seasonal allergies and I think this air purfier helped in minimizing the allergens in our home because since installing this machine, my symptoms have decreased. The most innovative feature for me is the automatic detection of air quality. So far, the light indicator have always been green which indicates good air quality. But I can see the number changes from time to time whenever we do things inside the house. As for the Filtrete Smart app, I can say it is well made and easy to navigate. It displays your indoor air quality level, as well as outside based on your location. It also shows the current level of pollutants and filter life. You can also set the timer and fan speed through the app which is very convenient especially when your several steps away from the purifier. I am not sure how long the filter will last but with the app, I am not too worried as I can always check when it’s time to buy a new one. Overall, I am very satisfied with and highly recomend this innovative product. This unit gives me the confidence that the air my family breathes in is clean which is really important during a pandemic. I think the price is worth it.
I would recommend this to a friend














