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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers often highlight the ease of installation and setup of the Dual-Sensor Smoke and Fire Alarm. Many appreciate the use of readily available batteries and the reliable smoke and fire detection capabilities. The convenient test button is also frequently praised. Overall, positive feedback centers around the product's user-friendliness and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
  • Pros mentioned:
    Smoke detection

    Rated 4 out of 5 stars

    Go To Dual Alarm, But?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to dual sensor smoke alarm. Had issue with couple of alarms going off for no reason after several years of use. I have 4 Dual Alarms in home. Did periodically vacuum unit as instructed. Couldn’t reset per instructions? Suppose to come with. 10 year warranty? Got a replacement for only one unit from First Alert because could not produce receipt for the other. Hard to find these instock to purchase. Amazon no longer offer delivery to Hawaii? Best Buy online was the only place in Hawaii. Pricing and shipping was reasonable too!

    I would recommend this to a friend
  • Pros mentioned:
    Smoke detection

    Rated 5 out of 5 stars

    Fire and smoke alarm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item and I feel so much safer than what I had before. This is both a smoke detector and a fire detector which protects me double I wouldn’t have any any other one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time purchasing. Glad they still have available. No issues with detector. Easy install. Good value through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smokin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the smoke detectors work great and were quite easy to install. They are also very easy to change batteries in when the time comes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smoke Detector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and I think it is a quality smoke detector. Hopefully I’ll never have a fire in my home but this is a great safety device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 3 out of 5 stars

    Not sure how well it works yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the batteries in, easy, I think it’s on, not really sure if it’s working because theres no indicator. Have not had a smoke/fire problem so not sure if it works.

    I would recommend this to a friend
    • Brand response from FirstAlertProductExpert
      Posted .

      Hi Amie, under normal operations, this detector should flash green LED once a minute. We recommend testing your detector once a week. If the alarm does not sound during testing, try installing new batteries, and make sure they are installed correctly. If you have further questions, you can contact First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria FirstAlert

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a nice loud sound for alert, which gives us peace of mind while we sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Ours is in our hall and it works great. So much better than ones we have bought before.

    I would recommend this to a friend
  • Pros mentioned:
    Test button

    Rated 5 out of 5 stars

    Great smoke alarm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Test button works so that’s about all I can say. Seams like it works just fine. Hopefully I can never write a true review.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 4 out of 5 stars

    Good smoke detector

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.Cheaper option with AA batteries, which is convenient and does the work as per my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made and easy to install. Is dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my sensor it works great! Had smoke from frying bacon &it picked it up quickly.l recommend too buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smoke and fire detector.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic smoke detector. It is very loud, and I trust the brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and check function. I have one on every floor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Safety First @ Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy = Safety I ordered the alarms in the store and two days later - voila! I was contacted to pick them up - superb service! Not only were they easy to install - they actually came with Duracell batteries! I was so happy to get new smoke alarms. Best Buy has the best customer service - a salesman helped me look for them. It was a successful shopping experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job. And it is much cheaper if you buy it here than amazon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect!!! Thank-you. ………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke Alarm cost & 5 Star review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. The ones I have in my house needed to updated as the last one that expired was May 11, 2005. I bought these due to the 5 star review and cost per unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems like a good smoke/fire alarm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear installation instructions and easy to install. Sufficiently loud when activated and no false alarms since I've owned it. Appears to be a solid choice for a traditional battery-operated smoke/fire alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good alarm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have five of these throughout the house. Replaced a faulty one that continually went off without smoke or fire. So far, no problems with this new one. Like the dual alarm feature. Easy to install.

    I would recommend this to a friend
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