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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers often highlight the ease of installation and setup of the Dual-Sensor Smoke and Fire Alarm. Many appreciate the use of readily available batteries and the reliable smoke and fire detection capabilities. The convenient test button is also frequently praised. Overall, positive feedback centers around the product's user-friendliness and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 5 out of 5 stars

    GREAT SMOKE SENSOR FOR FIRST TIME HOME OWNERS .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS BY FAR THE BEST SMOKE SENSOR ON THE MARKET .

    I would recommend this to a friend
  • Pros mentioned:
    Battery, Installation

    Rated 5 out of 5 stars

    Easy install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon recommendation from our local fire department we purchased a unit that used both ionization and photoelectric sensors. You need both to detect flame and smoldering type fires. These units are very inexpensive and very easy to install. We had the wired versions that finally gave out after 20 years. The screws from the old matched up with the new. No need to make new holes to mount. Each one took less than 5 minutes out of the box to mounting and working. Duracell batteries are included. It is unknown how good the units will work. Just pray that we don't have to find out. If you have pets, please take them outside when you install the batteries. Our dog was very scared at the sound. Had to go for a walk, carry into the house, and my lap. 30 minutes later and still not himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me and my family peace of mind because of the dual sensor in these detectors. Definitely a smart buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY, HIGHLY SENSITIVE WON'T SHUT OFF...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This goes off whenever I cook chicken and my ceilings are 12 ft high. the shut off button does NOT work, it does not stop blasting for an hour. I went to bed after blowing out a candle. 20 minutes after I was asleep it started blasting and continued for one hour. I had a ski pole and kept pushing the shut off button on all 4, I shut off the power, finally at 3 AM my son in law came over with a ladder and took them down. I want to smash them all with a hammer. THEY ARE GONE...DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from FirstAlertProductExpert
      Posted .

      Hi SheSkisKillington, we are sorry to hear about this. We will be happy to provide some recommendations and help troubleshooting. Feel free to contact First Alert Customer Support at 1 (800)-323-9005 and we will be happy to assist you. - Maria FirstAlert

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