Customer Ratings & Reviews

We had to replace our previous Fisher & Paykel, and love the double drawer feature.

Love that if I only have a few things to wash, I can use just the top drawer---

Love the ability to run the dishwashers independently.

They rescheduled the delivery 4 times, took Best buy 5 months to install but they charged me just as I ordered, after the second time use it is leaking and does not work it has been over a month and nothing has happened. Worst experience with best buy and don't even know if they would fix it or not.

The dishwasher was installed twice after getting a damaged unit. The final installation is pending and in the meantime the installer runner out outlet with water and Pacific Sales asked us to call the company directly. The customer Service supervisor is not responsive and dodges our calls. Stuck with a damaged unit that is installed incorrectly and damage to our house. Getting an attorney. M

I am stuck in a "customer service" nightmare. They have delivered 2 damaged dishwashers, which I have refused. The second one, they dumped in the hallway of my condo building. They have rescheduled no less than 15 times, and just did so again today. Sales, delivery, installation and "customer service" are all separate companies now, so good luck.

Took 2 months for it to get here and found it was broken. When came to pick it up, found out they would have to reorder and would take 2 more months to get here. Not acceptable.

Three appointments to install and no show. Have scheduled for Tuesday next week. We will see.

Don't like that it doesn't take liquid detergent. Space seems alittle bit smaller than the photos. Overall great.

I had previously a Fisher and Paykel dishwasher and enjoyed using it very much. This new model I just purchased doesn’t have functions the way I wanted. I can’t manually adjust the washing duration or cycles, and the layout of the loading is not efficient. I like the older model. Also I can’t run both drawers at the same time. In many ways I feel very inconvenient.

This is the worst experience I have ever had with purchasing appliances. I have a case open and no one bothers to call me back. Had to hire my own plumber to check out what was wrong.

I don’t see any differentiation with others in the market.

Purchasing was easy. Delivery has been delayed until the end of August! I will review it when I get it!

The double drawer design is far superior to that of a traditional dishwasher. For easier access use only the top drawer. For small loads use only one drawer and conserve resources. For small spaces buy only one drawer. This dishwasher is so quiet it's almost inaudible. This is the fifth time I have purchased one over the years. I will never be satisfied with another.

We needed a new model to replace our previous Fisher & Paykel washer (which had lasted 10 years but was no longer fixable). The new washer seems very similar to the old one. They're "okay" dishwashers. We wash a bunch of glasses often, which is why we wanted the dual drawer. However, in general, these dishwashers are not easy to get serviced and don't always clean as well as other models.

Love this 2 drawer dishwasher. So easy to load/unload, and very quiet.

Wow!! In a world full of ‘supply chain’ excuses, my experience with BestBuy was the complete opposite! I Purchased the dish drawers on one day, and they were delivered within the next couple days!

Just bought a new house that had this model in it. We thought it would be cool that you could run small loads - and it is. But the thing is that it doesn't do a very good job of cleaning. It is very inconsistent. It doesn't rinse well sometimes. It is also much more noisy than it is rated for. Also, having small drawers makes it hard to fit big dishes or to do full family-size loads even with both drawers. We are replacing this with something else because this is absolutely terrible and I need a dishwasher that works.

This dishwasher is the worst dishwasher I have every owned. We barely use it because it does such a bad job. The problem is that it does not have top sprayers. So only the part of the dishes that are facing down get really clean. I have had to run a cycle, turn the dishes over, and run it again. The drying system is useless too, it will dry for hours and when I open it, all the dishes are still wet. Avoid at all costs.

Do not buy this dishwasher drawer. It is terrible, as is Fisher Paykel's customer service. I'd rate both negative stars if I could. My wife and I renovated our kitchen two years ago, and bought this dishwasher drawer (in addition to our regular dishwasher) in the hopes of tackling big clean-up jobs. Since then, we've used the drawer twice, had two floods, and can't get it to work. Fisher Paykel sent us to technicians who won't work on the drawer because they didn't install it; other plumbers can't fix the dishwasher; and appliance repair teams haven't been able to fix things either. I just spent an hour cleaning up backwash from our garbage disposal that leaked from this dishwasher. Awful. Now, we're uninstalling the dishwasher drawer and replacing it with a regular cabinet, like we should have done from the start. Please don't make the same mistake that we did. Don't buy this dishwasher.