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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $3,399.00

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ActiveSmart 20.1 Cu. Ft. French Door Counter-Depth Refrigerator for its sleek and contemporary design. Many customers also mentioned how quiet the refrigerator is.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fisher-paykel active smart refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a fisher-paykel unit 10 years ago for an apartment we refurbished and it was the best ever buy we made. Fast forward to another place we purchased and by far the 20.c unit was far superior than anything on market

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Capacity

    Rated 5 out of 5 stars

    beautiful counter depth refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I search very long and visited many show rooms to check out Fisher & Paykel lower end counter depth refrigerator. And found only the very high end model are usually in the show room. Luckily I was assured by sales reps that finishes are similar on all models. I have been very pleased with my purchase. I was looking for a clean line design that looks built in at a reasonable cost. Also I did search specifically to find a model that does NOT have an ice maker nor water in the door since I do have a separate water filter source in the kitchen. Also in researching these appliances in general seemed the ice and water filter function in all brands is a big source of repairs and disappointment to reviewers. The inside design is just as beautiful as the outside design with glass shelves and clean and crisp plastic drawers. With the beautiful built in look you do give way to less room for refrigerator and freezer. I think it is completely worth it to have the built in look.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Streamline refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refrigerator for 2 weeks. The freezer is quite small. It does not have an ice maker or water spout in it. In fact, there's really no place for the ice cube trays in the freezer either. It fit beautifully in my kitchen and was a very quiet running refrigerator. The refrigerator space was really nice also.

    I would recommend this to a friend
  • Cons mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the operation of this fridge. the only down side is that the doors do not hold a US sized plastic gallon jug of milk. It will fit into the door basket, but it floats an inch above the bottom. I love the size, the color, the fact that it does not have water to connect. I searched for a nice fridge without water and found it in this one,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    sleek, elegant, compact

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, elegant, simple, overall depth less than the competitors' corresponding counter-depth models. Also very quiet. I like that there is no water/ice hook-up, as I believe that's where most units fail.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Fantastic Refrigerator!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for (1) week now. I am so happy with my purchase. This refrigerator is everything I was looking for .....no water dispenser; no ice maker; extremely quiet. So far, this is the best refrigerator I have owned. I previously owned a GE Profile, Samsung and Bosch 800 series. There is no comparison with the Fisher & Paykel. I definitely would recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is beauty to simplicity. This refrigerator has a sleek design without any frills. No ice maker or water dispenser. No smart screen to watch TV or youtube while cooking. No wifi. Without all these frills, less to break down.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pretty happy with my choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this a few weeks, but so far I have really enjoyed this refrigerator. Had a 23 year old GE Profile counter depth that still worked but was starting to make loud noises. Will be lucky to get even half of that life span for this one according to all reviews on refrigerators made today. But it is beautiful and fits perfectly in my opening. Almost looks like a built in. Lots of space in the upper part, and the freezer actually fits more in than I thought it would. It is very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 2 days since delivery (wasted 3 days because deliverymen could not find my house), but it works. Poor instruction manual - does not show what extra plastic parts are for.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Shiny Refrigerator, Perfect Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator that fits in my cozy, 1921 Craftsman’s kitchen. Love the design, layout. The dimensions were key for me. Bottom freezer is ideal. Stainless steel shines nicely. My former refrigerator kept me up at night. Getting better sleep these days. Great experience with Best Buy delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the space and interior design. We bought our first lemon, an LG, then our second lemon, a Samsung, so hopefully this one will not fail after a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I really like it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so sleek and contemporary. I love how it looks on my narrow kitchen. I hate bulky fridges with bulky handles, and this is totally the opposite. I have had it for about 5 months now and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good with caveats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first one that got delivered had dents in the sides from a forklift. So, Pacific Sales said they would replace it which they did. The replacement one makes a horrible rattling noise when running, So hoping that the third time's a charm!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    F & P Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Fisher and Paykel products, designed for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator. Very good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator is great. Best Buy was very helpful when there was an issue with condition of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good looking fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice looking refrigerator. Minor damage to the freezer door but return and reorder was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fisher & Paykel is perfect option.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly matched our specifications for a counter depth refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but inside seems cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ice maker. Ice trays are cheap and don’t have a dedicated spot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on arrival. Blows the GFCI circuit in less than a minute.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible temperature control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperature control on this unit is terrible. Very difficult to control and huge range from front to back. After opening door for 30 seconds, it takes a long time for the internal temperature to recover. Setting the temperature is a guessing process. We have this unit in a rental property. Certainly will not buy a Fisher Packel refrigerator for our new home.

    No, I would not recommend this to a friend
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