Customers are enthusiastic about the ActiveSmart 20.1 Cu. Ft. French Door Counter-Depth Refrigerator for its sleek and contemporary design. Many customers also mentioned how quiet the refrigerator is.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 1 out of 5 stars
Terrible temperature control
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Temperature control on this unit is terrible. Very difficult to control and huge range from front to back. After opening door for 30 seconds, it takes a long time for the internal temperature
to recover.
Setting the temperature is a guessing process.
We have this unit in a rental property. Certainly will not buy a Fisher Packel refrigerator for our new home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An absolute disappointment.
Bought the fridge in Nov. 2017 and in Jul. 2021 it broke. Because it is considered "higher" end fridge, it is hard to find techs that would fix it (even in NYC). Paid $700 in Jul. 2021 for repairs and then in Feb. 2025 it broke again. The technician that F&P recommended said it would cost ~$1500 in labor and parts to repair and even then he said it may not work. So after ~7 years it gave up and it's not worth fixing. Now I have to pay to get rid of it.
Good looks but fails at its main function - work for more than 4 years without a fix.