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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 122 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Ace LTE smartwatch highly for its GPS, overall performance, call quality, and connectivity, making it a great way for kids to stay connected. The watch is also praised for its ease of use and various features. However, some customers have expressed concerns about the battery life, suggesting there is room for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 122 reviews
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids were thrilled to receive this! We set up the monthly data plan and are extremely impressed on how well it works. The calling feature and text messaging feature through the app works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice alternative to a phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my son who is too young in my opinion for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are excited to give this watch to our son for Christmas. We want him to have something in case of an emergency so he can get ahold of us but are not wanting to give him a phone yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thou you need to buy service after purchasing this product but it is affordable. For better than apple watch. Much fun for kids. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 8 year old. This watch has plenty of activities to keep him interactive with his watch. Pretty cool gadget thanks Fitbit you guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two watches for my nieces and they love them. The service is good and im able to communicate with them with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy made me feel extremely at home. Found the perfect gift and was schooled on its functions. Thank you BestBuy!! Sincerely, David Escobar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for our son. He enjoys closing the stars every day.a little slow in locating the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic device I could get for my grandchi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ready yet for my grand daughter to have a cell phone but this watch is the next best thing for her to have for emergencies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids enjoy and we can track the kid place and safety and activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 1st Time Smartwatch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves his watch and I absolutely adore it myself. We love all the features it comes with and its encouragement to move and be fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters like it but the volume may be kind of low.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some great features such setting goals and games for the kids- The battery life is not good- my kid could not even get through an entire day of school, and the battery was already dead.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, SusanW. We’re glad that you’re enjoying the features and goal setting on the Ace LTE. That being said, we hear your concerns regarding battery life. The watch is designed to last for roughly 16 hours. To save power and extend usage here’s what you can do:

      1. Turn on Battery saver.
      2. Turn off Always-on screen
      3. Turn off Tilt-to-wake
      4. Reduce screen timeout period

      Check this link for further details: https://support.google.com/fitbitacelte/answer/14953584

      Don’t hesitate to reach out to us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Great watch for young kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has really enjoyed this watch and its a great monitoring device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid loves it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for kids to keep track of them and it easier to call and be in contact with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch for kids to start with. Able to communicate and track there where about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically brand new! Easy to set up and my kid loves it! Much more kid friendly than an Apple Watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best decision I made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for children and best decision I made to introduce my child to technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift for my daughter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old daughter loved her watch! Its easy to setup and has kept her active ever since she got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch for children - great features and the text/calling functionality works great!

    I would recommend this to a friend
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