Customer Ratings & Reviews

Great fitness watch and tracking features for parents.

Loved the watch design and UX. However, repeatedly we'd charge it fully, and it'd be completely dead after two hours of use. Will return it unfortunately. And bummed they lock you in to a subscription before you can even try the watch out to see if you like it.

This model is not working in India as the app is still not available for Indian region. It should have been mentioned in the stores. Now It's a waste product for me.

There is a lot to like about the Google Fitbit Ace LTE Kids smartwatch, which features calling, texting, and gps. My 9 year old daughter has the Spicy variant and it is a very cool looking device. She wants very badly to love it, but she's not quite there and I find my own opinion to be the same as well. First, the good. 1. Build quality is very good. It has certainly stood up to her daily use which includes a lot of dance classes and some gymnastics. 2. The bands are very easy to attach and detach from the watch and are easy for children to manipulate on and off of their wrists on their own. We especially like how, when you purchase a new band and attach it, the watch automatically detects it and shows you the digital items you get along with it. Very cool! 3. The charger is also very easy for a child to work with. They should be able to snap it on and make sure the watch is getting charged with no problem. 4. The GPS works VERY well. Updates do not appear to be on a delay and locations are extremely accurate. 5. The OS is fairly intuitive for kids and my daughter picked up how to use it pretty easily. She especially liked the noodle that slowly fills the perimeter of the display over the course of the day as movement is logged. Now, the meh. 1. The battery life is kind've all over the place. Sometimes we've seen the advertised hours. Sometimes she'd end up with 10% left by midday. These were all moderate use days where all activity was roughly the same. There seemed to be no rhyme or reason as to why we'd see such fluctuations. 2. Calls and texts have been pretty hit or miss. I live in an area that gets great service signals from all carriers. Sometimes texts were sent and received from the watch instantly, sometimes they took a while. Sometimes calls went through and sometimes they didn't. Sometimes even when they DID go through, the quality wasn't good enough to actually converse. I will say this though, when a call does work, the quality is excellent. The mic on the watch is very good as is the speaker. I'm quite impressed with it. Lastly, the bad. 1. I don't know if it's a hardware issue, a software issue, or an optimization issue, but the OS can be VERY sluggish at times which in turn can be really frustrating for a young child. My daughter is way more patient than most children her age and even she was getting annoyed with how long a game would take to load up. Many times something would be loading, but you wouldn't know it because between starting the app and it being fully loaded you saw no sort of progress meter. Just a blank display. It made it very difficult to interact with at times. 2. A couple of times the OS did freeze up on us and a hard reset was necessary to get things working again. We gave it a solid 5 minutes to respond before doing so, so I don't think it was a matter of us waiting long enough. 3. The accelerometer isn't that great. For some games she really had to over-exaggerate the motions required to get things to register. This was another point of frustration at times. She was just trying to be a kid and have fun with it but the trial and error of finding out how exactly she needed to move was a bit off-putting and degraded the experience a bit. While we do like the watch and love the concept, it isn't quite fully baked. Responsiveness is crucial for a device like this and it's just not good enough yet. I would love to recommend this to friends for their kids, but I can't. Not yet. My hope is that the issues I've mentioned can be resolved with software updates.