Customer Ratings & Reviews

Not worth the money, no instructions to setup, just all around junky scale. Don’t waste time or money.

Stopped working properly. Doesn't connect to the WiFi easily, and hangs too frequently. FitBit has no support for this product.

Would not connect to my husbands phone, wanted us to upgrade to a newer operating system. Returned.

Don't waste your time! This scale isnt worth the time, effort, and money.

Bad equipment. It does not easily sync with the phone via bluetooth.

Deceiving description for this product. Says it takes BMI but it doesnt

Wouldn't sync after the first time so I returned it.

It doesn't work with my phone. Do not recommend to anyone.

It basically does one thing... weigh you. Everything else is just a guesstimate. I feel the Withings scale is superior to this.

Unfortunately, I returned this product because bluetooth connection was often disconnected and no additional stats could be shown. it seems more functionality should be added and improved

This scale is not working. It is saying thinking and has an error code ERR. Sometimes I go in the bathroom and see the screen on just running the battery down there is nobody is around. I have tried everything to try to fix this.

Got this to link to my fit i love it works great only thing is you gotta have your fit but app open and Bluetooth on but I'm loving it

I absolutely love this scale. All I have to do is step on it and it links directly to my fitbit to update my weight immediately.

Love this scale. Lightweight. Accurate. Syncs easily with my Fitbit app

I bought this scale in August of 2015 and set it up promptly. For me, it was not so difficult to set up. It is a very stylish, sleek looking scale. The scale seemed pretty accurate and consistent at measuring weight. However, the body fat measurement is a complete hoax. Not only is it not accurate in the first place, it will give you a different measurement if you step off and step right back on. That has been the case since day 1. About a year ago it started acting finicky. And as of about a month ago it just stopped working. I called Fitbit support and they assured me the scale is not fixable and of course not under warranty. I get that. I'm not looking for a free scale. Just a scale that lasts longer than 3.5-4 years. It's terrible. One more piece of electronic trash cluttering up our earth. So, now I am going to buy a good old regular scale that I can have until I die! Definitely not an Aria.

It does what it is supposed to and it looks nice in shiny black. Comes with 3 Duracell batteries and just works out of the box. Very nice.

Great scale, just what I needed to keep track of my weight after having major surgery.

So much easier to set up than the original Fitbit Aria scale.

I bought this back in November 2021, it worked great, until recently, in December 2023, it started to mess up, now when I step on it, the numbers on it go all over the place, I can't get an accurate weight, I even tried resetting it a few times with no luck. Not worth the buy because it will malfunction after a few years.

Disclaimer: I own an Aria 2. This review isn't on this product but many people are having the same issues as the Aria Air. I've had an Aria 2 for the last 3 1/2 years. Worked seamlessly. Now all of a sudden, it isn't recognizing me anymore & reads me as guest so my weight isn't getting synced to my app. I've tried resetting it which was also a problem since it wouldn't connect to my iPhone's Fitbit app. I tried multiple times until it finally got connected & was able to set it up. Same problem. Obviously I'm out of all warranties so no support from Fitbit. I went on the online forums & apparently many people are having the same issues with the Aria 2. Now I'm seeing people are having connectivity issues with he Aria Air. The whole point of a smart weight scale to to have your weight automatically synced to your apps. Now I'm left without any connectivity 3 1/2 years later & apparently I'm not alone seeing how many people are having the same issue with the Aria Air.