Customer Ratings & Reviews

Easy to use, great app that tracks HR, steps, calories, etc. Not much of an upgrade if you own the Charge 3 already. Would recommend getting a protection plan because these things barely last 2 years before randomly collapsing. And the warranty is only 1 year.

I love it and wanted something smaller than my wife's Versa. If you aren't going to get the Premium subscription the Charge 4 is perfect. My wife & I have the Premium subscription and the additional information she can access via her Versa makes me wish I had just bought one of them instead.

A great product for women, nice and sleek and sharp looking. Also very easy to operate and to see that it has a great practical use for everyday use. This watch is very useful for logging your running and daily monitoring excercising.

Been fitbit user for couple of years, after switching from Garmon. Had charge 3 and now upgraded to charge 4. Main reason for upgrade was to get brighter screen. While brighter, still not great in sunlight. Otherwise, it’s one of the best tracking devices. Several fitness geeks rated fitbit infrastructure as the best system and charge 4 as great fitness device.

The tracker was a gift and seems to work well except that the battery life is terrible. It claims up to 7 days, but if you wear it all day and don't disable the GPS it lasts roughly 5 hours. Yes, hours. Other than that it's fine.

Bought this on sale (along with 2 others) to motivated my mom and partner to exercise more. It’s fun challenging each other on the app and I like that it tracks my sleep. It’s definitely not as fancy as the Apple Watch or pricier Fitbit models, but I’m liking it so far! It’s also a great reminder to move more often now that I’m working from home everyday!

Setup was quick and easy; it quickly and reliably synced with iPhone. *Cumbersome to use app to access sleep analysis feature—not “easy-Peasy” as marketing hypes. *Hard to connect charger the second time he charged it. Finally, he got it charged. Hope this difficulty was a one-time event.

My daughter wanted this for Christmas. I got it for a good deal on Black Friday online. I read a lot of bad reviews, but so far it's been one month and it's working great. My son is now requesting one for his birthday because he runs for track and field.

Great for getting me off the couch. With covid I wanted a reminder to get up and be active. Synced right to my phone. Great to have the tensioner about steps each hour, shows calories burned, distance and heart rate. This is great if you don’t want a full blown smart watch to have texts and calls.

Got this for my mom who started a fitness plan. She is particularly tech challenged and had much less trouble figuring this out than I thought she might which is wonderful! She says it's really helped her increase her daily activity and helps keep her accountable. She also likes that it tells her when she has a text or a call.

I previously had a Charge 3 and found the switch to the charge 4 very easy. Unpair the original watch and add this one! I haven't used the GPS for running yet, but I am looking forward to it. Battery life is a solid week with no GPS use, so very awesome! Sleep tracking and everything works great.

I'm a big fan of Fitbit - I love how everything is organized in the app and all the products owned through them sync together very easily. The only downfall I have is that the watches do not last long... so far I've owned 4 Fitbits in the last 3 years - and talking to customer service is atrocious because they refuse to offer you a replacement unless you threaten to no longer buy their products. The watch itself is nice, but unless you buy it on sale it's not really worth the money. There has been countless times where the watch glitches and is unreadable for a few minutes or so and I have to either wait it out to fix itself or plug it into the computer to reset it. This has been a constant issue with every Fitbit I've owned. And unfortunately, with this watch in particular, the bands do not fit well on the device - there's a gap, which I'm reading is just a faulty part of the Charge 4's design apparently. Honestly the only reason I stay with Fitbit is because the majority of my friends have one and we enjoy doing weekly challenges together to stay active. If it weren't for that, I'd have pitched it years ago and stuck with my Garmin.

Bought for my hubs for Father’s Day. He loves it (still!) and wears it every day. Loves the challenges and definitely has increased his activity. If he has a slow day, he’ll pace the house to get steps!! Love it!!!! He also loves the sleep tracking.

Upgraded my Fitbit 3 to the Fitbit 4 hopefully the Fitbit for is a little bit more durable. Love all the new features On the 4.

The FitBit Charge 4 has very good battery life most of the time. I did use it to track a round of golf and the battery died before the end of the round (It was at 100% when I started). For other uses the battery lasted me about 5 days before needing to be recharged. Tracks activity fairly well. The sleep tracking is second to none and very accurate and detailed.

Upgraded from the Fitbit Alta and am very please with my purchase. All of the extra features are awesome and the fact that it’s waterproof makes it even better. I also love the fact that you can see the whole message from the Fitbit screen when text messages come through your cell phone.

I have a 3 mile road course mapped out that I can safely walk. My time says I average 4.7mph walking (torn meniscus in both knees, can't run). The Fitbit registers my 4.7mph walk as a mix of running and elliptical. Today, I did 5 miles on the treadmill on a 2% hill. It registered it as a mix of running & elliptical, but it only registered 3.65 miles. I've never paid attention to the distance, but I will for now on.

I love my new Fitbit.I purchased it to replace my old one. It is so easy to use and understand. I wear it everyday to record my daily steps and even to bed so that I can record my sleep pattern. I will recommend this to my family and friends. I am about to purchase a couple more for family members.

Product works as advertised. Unfortunately, I had to travel to several Best Buy stores before I found this specific item. Ordering online might have been a better solution, but the shipping time might not have made it for Christmas.

This is the fourth Fitbit I've owned over the past 8 years and they just keeping getting better. I bought this as an upgrade to the Charge 2 and I'm very pleased with the additional features and the HR and step accuracy is also improved.