Customer Ratings & Reviews

I like the sleek look of this Fitbit. Works just as I need it to for my personal trainer. Would recommend!

I would have given this particular Fitbit a 5 star but the Bluetooth or syncing often takes long and the find my phone rarely works. I’ve always had an Apple Watch and wanted to give Fitbit a try due to battery life of Apple just lacking terribly but the sync capability of Fitbit is just horrible. Maybe I’ll try one more fitbit… the Luxe or charge 5.

Works for what I was wanting, just a basic tracker to help kick start my fitness journey.

Reluctantly visted the West LA store at the recommendation of one of their on-line "chat session" managers suggesting that I speak with a in-store manager to resolve a pricing issue. Seemed unreasonable that I'd need to visit the store when the pricing issue related to an attempted on-line purchase. I got to the store (11/26/24 p.m.) and asked to speak with the general manager. A younger female employee came up and asked what I needed - I asked if she was the General Store manager - and she stated she was. I found that hard to believe based on the way she was dressed and her abrupt attitude so I asked again if she were the General Store manager - and she again said yes. I explained the issue and that I was directed by an on-line chat support supervisor (by the name of Cess) to visit the store where he was confident the store manager would be able to resolve the issue. But after laying it all out, the self-proclaimed General Store Manager (Sandra) basically told me to pound sand. Details aren't important - the point being it was a waste of my time, and I don't like being lied to (direction provided by the chat support supervisor), and I don't need rudeness from a dishonest employee. As I turned to leave the store I asked another employee if she was in fact the General Store manager and he told me she was not - so I guess being lied to by multiple employees ( chat supervisor "Cess" and rude instore manager "Sandra") is what, common practice? I asked the male employee what the General Store managers name was and another near-by employee blurted out "we don't have to give you that information".... as though the manager's name is some kind of secret. Yet more rudeness. Employees at this location are disrespectful and indifferent to customers (you know, those annoying beings that are one of the only reasons they have an in-store job). So, guess we'll be taking our shopping dollars elsewhere. Suggested upcoming New Years resolution for the West LA Best Buy Associate Team (CUSTOMER SERVICE TRAINING!!!)

Does everything advertised. Only thing to improve on is the sensitivity to touch. Seems like I have to tap if more than once for then Fitbit to toggle on screens.

Nice features, some things are a little hard to read for me without my reading glasses.

I’m glad I got rid of my Apple Watch. This is a great fitness and sleep tracker and gets the job done

Does what it is advertised to do. It's simple. Keeps a charge for a couple of days. Tracks movement and sleep.

Wife is very pleased. Great product, great price. Thank you.

I love how this device connects to my phone. Check all my messages. Awesome

Great device that is more than efficient for health and phone features, as long as you have your phone nearby.

use it to track my calories at the gym, love the app, use it everyday to count macros

Bought it for my father to keep his heart rate in check, works like a dream.

Bought two of these for my girls for Christmas. I'd like all of use to lose weight this year but even if they just get moving because of these, I'll be happy.

It does exactly what it is suppose to do, but is sometimes hard to go from one activity to another.

I purchased this as a gift and they’re very happy with the watch.

I woul recommend Fitbit-Inspire 3 because I think it offers very good price-value ratio.

Love it!! And 6 months free is great you should buy!!

So far this fitbit feels amazing and I love that it is color now! Great value

Good product for the people specially athletes and all people, recommended