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Customer Ratings & Reviews

Fitbit - Inspire HR Activity Tracker + Heart Rate - White-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 547 reviews

87%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 16 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 33 Reviews
  • Rating: 3 out of 5 stars

    Works ok, but...

    Posted
    MightyMayte
    • My Best Buy® Member

    So after breaking the strap, on my Fitbit Alta, I went in to get a new one but discovered it was discontinued. I figured this was close to it, so, why not? Well at first I was excited because it has more features and you couldn’t beat the price. The downside is it’s bulkier and it doesn’t rest comfortably on my wrist. Doesn’t quite wrap around it evenly as the Alta did. The edges of the “face” of the inspire pop out too much. Not aesthetically pleasing on the wrist . I bought different straps online to see if it would work, but alas the head is too bulky. If I could switch it for an Alta HR, I would.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK overall

    Posted
    someguyinTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The tracker itself seems fine. I have had no issues with it, but within a week of purchasing it the band broke. I will say Fitbit replaced the band very quickly, but I am still concerned about the fact it broke so soon after getting it. I know there are occasional defects, and like I said Fitbit was great about rushing a replacement band but I am worried how well it will hold up. My old Charge lasted for 3 or so years before going out. My last tracker was the Flex 2. It lasted 14 months then went out. I am hoping this one will last at least as long as my old Charge did or I will be done with Fitbit.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good product but not perfect

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the stylishness of this new Fitbit. Lots of features such as ability to change the font type, use a timer, etc. However, there was no manual so I’m not sure how to use the functions yet. The included charger is extremely short and doesn’t charge very well. Also doesn’t stay charged for very long.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not impressed

    Posted
    sherbear40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this as an upgrade to the fitbit charge. At first i liked it as the advanced features are neat. I love that the band is thinner too. However after wearing it one night the top of my wrist was very sore as the band does not set flush with the wrist. I ended up taking it back and may be going with an alta instead.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Stopped working in 2 months

    Posted
    indiandoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought for my Daughter- worked well for 6 Weeks and now not turning on. Chatted with Fitbit people- they recommended to clean the charger points. Still not working so now even cant return to best buy since out of return period so not sure if Fitbit will give a new one or not.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Poor battery life!

    Posted
    dragonfly221
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had a Charge 3 in the past, which I was extremely satisfied. I tried this smaller, less obtrusive model for a change. The battery life was so poor, I returned for a Charge 3. I dimmed the screen and tried everything yet would only get about two days use before charging was required.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Problem prone

    Posted
    Phil
    • Verified PurchaserVerified Purchase

    This is my fourth Fitbit, the last two just stopped working. I love the statistics, especially the sleep analysis, but often it won’t sync and I have to restart the app before it is recognized by the phone. Cheaper than Apple Watch, but you’ll have to replace regularly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Loved size, hate plastic screen

    Posted
    Footprint
    • My Best Buy® Elite Member

    I loved the size of this device as all the fitness tracker watches seem to be just getting bigger. Ugh... However, I returned it today after only a week (no work, babying it) and it was already full of scratches on the screen. Poor design in my opinion. Bummer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Miscounts but looks great

    Posted
    Jediwzrd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It feels great. It looks great. It does not accurately keep up with steps. Everything else plus the app is amazing. But for step counts it counts wayyyy too many. Invest in a GPS enabled Fitbit if you are worried about steps

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK for the price

    Posted
    lovetogift
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    wish the time displayed either all the time or with a flick of wrist - have to pre the button - the pre set items I elected for additional display beside time - seem to change occasionally then my preferences return

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great activity tracker

    Posted
    JoyZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The charging system is horrible. It connects via a magnet and does not stay connected unless it is in a certain position. I have to balance it so it will charge. Can’t lay it on its side to charge

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good idea for tracking steps

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My husband bought the Fitbit for me but we later purchased the Apple Watch. It was great for time and steps, however, the battery ran down quickly and didn’t meet my needs.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Small but smells

    Posted
    sharan1979
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Its good size for 2-3 people. But when cooking I could smell something weird almost like burnt fish smell (too hard to describe). It works fine wish I would bought a different one.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Broke after a month

    Posted
    Lombardo18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its a nice color and worked great for the first couple of weeks then it died. I put it on the on the charger over night and when I woke up and put it on and it wouldn't turn on.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Maybe just the one I got

    Posted
    Girr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a good item, the things it can do are more than I expected! In the end though heart rate just wasn’t working right and I couldn’t find how to reset it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fitbit inspire

    Posted
    Phillip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Decent health tracker device. Has very limited capabilities. I returned it because for $50-$100 more you can get the other Fitbit or a used Apple Watch

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am disappointed to move from using a battery (Garmin) to charging every 4-5 days. Also, the HR is not completely accurate. But it mostly does its job

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well at a reasonable price.

    Posted
    spaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    good enough if your main focus is heart rate. You have to turn your wrist a few time before it showed info. You better have 20/20 vision to see numbers.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not so great fit bit.

    Posted
    Erica
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Its ok but it keeps on freezing and I have to keep uninstalling and reinstalling so it will work. I have only had it for about 6 weeks.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    cost to much for what I can use it for

    Posted
    OldDays54
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    love it for steps but with lack of readable direction can't use the rest not good for older person were can I get readable direction

    I would recommend this to a friend