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Customer Ratings & Reviews

Customer reviews

Rating 1.8 out of 5 stars with 5 reviews

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Customers are saying

Customers are pleased with the Luxe Stainless Steel Mesh Accessory Band, but have concerns about the magnetic clasp. Some customers mentioned that the magnetic clasp grabs onto other metals, which can be inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 2 out of 5 stars

    Magnetic Clip a Big Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold band is attractive but the magnetic clip is a big problem. It is attracted to any metallic object your wrist comes close to. About 50% of the time, the clip will come undone and attach itself to the object, other times you can pull away without the clip opening. It's also difficult to get the clip closed properly so it simply won't drop off but practice helps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the Look...but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this band. It is elegant and sophisticated and looks great with the Luxe. However, the magnetic clasp is not strong. I have had it a week and I have already lost it three times inside the house. The slightest pull of clothing, or bedsheets (if you use Fitbit Luxe to track your sleep), undoes the clasp. I was hoping to have something to wear with dressier clothes but the clasp problem makes it a no-go.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is a scam. You get taken my the look, but it does not stay on your wrist. The clasp is magnetic and will grab to other metals you get near. It was a waste of money and I lost my entire Fitbit because of this insecure band.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! My band broke in less than 60 days. FitBit will not refund my money (i purchased directly from Fitbit). They say my only remedy is for them to replace it. This band is cheap and is garbage. Don't waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good but…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. Luxe didn’t work AT ALL after a few weeks. Too late to return to QVC. Lesson learned.

    No, I would not recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 3 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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