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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1737 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,737 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good fitness tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife and she loves it. she wears it everyday for her workouts

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wearable!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I’ve bought my father after his heart surgery. Dr gets stats and we are a bit more at ease with notifications. He enjoys the simplicity of the device and the bright large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    High Quality Display, Great Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display, many clock face options. Synch’s better than previous one I had, which was a Versa. Battery life seems to be much improved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart watches on the market i would recommend this watch to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn a Fitbit for years; it's a durable watch with all the functions I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heart machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch just what I needed to keep track of my heart rate and skips in my heart rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hiking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife is enjoying and loving her Fitbit it comes in hand when we go for hikes

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought the inspire and I returned it to get this one. It's very nice and shows weather, sleep patterns, steps, calories, etc. I really like it a lot and I like that I can have my phone notifications mimicked onto my watch. I did get a different band as I have an allergy to silicone. There are so many different types of bands!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Proper fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated software vs original Sense. Battery life 6 days + nice display. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great parameters monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and can monitor many key health and fitness parameters

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Upgrade I Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Fitbit Sense to replace my Versa, which I had for seven years and absolutely loved. Unfortunately, my experience with the Sense has been nothing but frustrating. When it arrived, the box was already open, which should have been my first red flag. I can’t help but feel like I may have received a refurbished or previously returned device. Updating the firmware was a nightmare. The update kept crashing, and it took me several days of researching and troubleshooting just to get it to complete. Even after that, the issues continued. Whenever I set an alarm and press the side button, the screen turns completely white, and I have to restart the entire watch. This makes me worry about how long this device will last, especially compared to my Versa, which was reliable for so many years. I truly wanted to love the Sense, but the ongoing problems have been disappointing. Looking back, I wish I had returned it the moment I saw the box was already opened.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, VanessaV. Sorry to see your experience with the Sense 2 has been a frustrating one. We’d like to investigate what may be happening and get your device running smoothly — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great and won’t be caught without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Sense with this Sense 2 for a family member. I’ve had the Sense 2 when it was introduced because of the excellent interactive features with health, sleep, breathing, relaxation, oxygen levels, so many understated features, as well as the usual steps counter etc. Excellent battery life is about 7 days before absolutely needing to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Fitbit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fitbit!! A must buy!! You won’t be disappointed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch that is as fragile as Fitbit's future

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm brand loyal to a fault and have had multiple Fitbits. Even knowing that the latest and greatest Fitbit smartwatches were scaled back, I still went ahead and got this one. I loved and really didn't notice the lack of third party apps or no Google Assistant. The screen is bright and sharp. Fit great and didn't notice at night when I kept it on for sleep monitoring. Unfortunately, less than two weeks after buying it, I took it off when washing my car, went to take it out of my pocket and dropped it from less than 3 feet (or however high my waist is). It hit the blacktop pretty softly it seemed, but when I picked it up, there was a chip on the edge of the screen and a crack across it. I was beyond disappointed. I'd never had a Fitbit break on me before so guessing it hit exactly where it would break. I didn't buy any protection, so shame on me. The two takeaways are Fitbits are still good watches and I may consider buying the protection in the future (but probably not). Experience buying at Best Buy was outstanding. Not their fault that it broke.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, ChristopherD. We're sorry to hear that the screen of your Fitbit Sense 2 has cracked. To better assist you, please reach out to our support through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Rated 5 out of 5 stars

    Fitness nut

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sense 2 fitbit really does a nice job. I typically use almost all the functions and I am very happy with the accuracy of sense 2. It does require a little playing with the icons but there is a help function. The only thing I have trouble with sometimes is the waking it up with a tap on the faceplate. I would highly recommend sense 2 for the active person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch I have ever owned, this is my fourth, they were all good, but this one is just great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Concept, low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning this because it was not accurate and kept freezing on me. Also i felt like fhe HR monitor was not accurate as it ready i had a resting HR of 70-80... the concept is great but i feel like fitbit has really gone downhill. Also may just be me but the band irritated my skin.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Excercise calories seem over what is even possible, but its a good guideline. The battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes it more than her old Fitbit versa. Was going to go with an Apple Watch but these don’t require a data plan and they’re more health oriented. And they’re half the price but definitely not a huge difference in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 Advance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product. Easy to hook up and use. Love the battery life.

    I would recommend this to a friend