Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1737 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,737 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect watch! It is very easy to use and to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my dad and he loves it, he wanted something that will look like the apple watch and this was the best pick after all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    watch

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch so much. I dont go anywhere without it. It is even a huge help for me at work! Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Even for senior citizen with failing vision and not that tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and it's functionality and appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Perfect watch for me

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this watch tracks my sleep and my activities. Best watch ever. I didn’t need to accept calls or anything on there. Just to track my workouts, cardio, steps, and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great watch!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having gone through some less expensive smart watches which did not work well at all, I bought this one. I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall long lasting smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the gold color, and it's long battery life. However, The touch screen sensor is weird. It sometimes turns off when I am still using it by fingers

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Jimmy. We're sorry to hear about your device's screen sensor that turns off sometimes. We recommend you sync in the Fitbit app by tapping the device icon at the top-left corner > Fitbit device > Sync Now. Please also try to restart your device by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    I like my FitBit Sense 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My doctor recommended a FitBit for its hearth health features. I have really liked it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery is better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery live for is between 7 and 8 days. Super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. B

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch! I upgraded. Highly recommend this watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes the features don’t start right up. I should have researched the product before buying.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Greattv. Sorry to hear there are some features not working right on the Sense 2 — we get how frustrating that can be. We’d like to look into what may be happening and get your device running optimally. When you have a second, reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 4 out of 5 stars

    Fitbit sense 2

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitbit. Taking phonecalls on it is a bit of a challenge. But it does its job as far as tracking staps and heartrate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia is the best love my fit bit. I wouls recommend to anyone just what i need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using FitBit for the last 6 years and easy to use and pleasant clock faces that show all needed data. The battery on this on last about four days, better then the last verson. Thku much, it is appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is extremely happy with the product. The sound when making a phone call on the watch is decent and responsive, the watch has accurate readings and decent features. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very functional and convenient battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Love the ability to download different watch displays and customize. Lasts almost an entire week on one charge.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just baught it and its faulty. It keeps not being able to connect to my bluetooth.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, RosalindaF. Sorry to hear you’re having trouble connecting Bluetooth on the Sense 2 — we get this can be frustrating. Here’s a few steps to resolve this:

      1. Uninstall and reinstall the Fitbit app.
      2. Try to manually sync your Fitbit device with your phone.
      3. Check your phone permissions.

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

      If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 4 out of 5 stars

    A good motivator.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how the watch works but it's been a good motivator for walking, watching my calorie intake and drinking more water. It also monitors my heart rate and sleeping patterns. I also like the mindfulness exercises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and great support

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fit bit for my wife last september and it has worked like a champ for her. She was running ~ 10 miles a day and it worked well for her heart rate monitoring and exercise logging. It also routinely monitors her wellness and lets her know when to take a break which she really needs since she doesn't know when to quite sometimes. The watch unfortunately died unexpectedly and I got onto fitbit.com and chatted with support personnell and they sent me replacement options within 10 minutes or so. It was super painless. Hopefully the replacement arrives shortly

    I would recommend this to a friend