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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1737 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,737 reviews
  • Rated 3 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was in excellent condition. The only problem was that the watch was in Spanish, they did not factory reset the watch and I do not speak Spanish. I had to factory reset the watch using Gemini to translate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch, easy to use, long battery life. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Subscriptions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I love the watch. Simple, works well but, and this is a big but. Unfortunatly Google now owns Fitbit and keeps some of the apps that make it great behind a pay wall. So, to get everything out of the watch you will have to pay $10 dollars a month after your 6-month free trial is up. Thats why the 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitness Tracker/Smart Watch combination

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Fitbit, and this Sense 2 is at the top of their line. It is the perfect mix between a fitness tracker and s mart watch. The sensors on are relatively more accurate that other brands, and I compared them to fitness sensors at various locations. The battery is far better than other smart watches suck as Apple's or Samsung's. And the software is easily configurable and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Fitbit series watch and good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, great customer service. Very quick transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY Fitbit!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great store. wonderful, helpful, knowledgeable people! love my new Fitbit !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Received as a gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it as a gift. So far so good. Still learning all the functions and what it can do. It's a good size for my list. Battery life--only used 15% in 36 hours which I thought was pretty good. Lots of accessories out there already for it, including bands, which are very easy to change.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Taryn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch! I love watching my sleep patterns and being able to monitor vital signs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sense 2 is absolutely wonderful. It mesures how I sleep and my heart rate etc while running. It has helped me improve my physical fitness with all the information that it gives me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech pays off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is smarter than I am. Has so many features available I'm constantly looking on line for "how to" videos. I got it for the heart analysis features and they are great. Would have given it a higher but this is my 2nd watch. The 1st just stopped taking a charge after a couple of months. My wife has the same watch just in a different color. I could charge her watch on my charger but couldn't charge my watch on either charger. When I took the original back to the Best Buy where I got it the Geek Squad tech told me that Best Buy "didn't support smart watches". Fortunately I had my sales receipt with my Total Tech info indicating that I got 2 years support. I did get a new watch but if I hadn't been prepared I would have gotten screwed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kathi’ s watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features, but wish the print was larger for date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sense 2! It does all i need it to do, and more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replace the strap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the plastic strap is causing irritation!!

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, GermA. While we’re glad you’re enjoying the Sense 2, we’re sorry to hear about your experience with the band. We’d like to get in contact with you and create a case. Please reach out to us at your earliest convenience: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 5 out of 5 stars

    Logging my workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for old fitbit. Easy to add to the app and start tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great watch to track your health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great watch with so many features. Easy to use and now, can't be without it. Looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Need more time to assess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 2 weeks then had a update which did not download causing watch to not function properly. Im currently waiting for replacement. Fitbit cs was great in helping. Everything else about it i like style battery life. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, reasonably priced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 performs as advertised and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Cheap Device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life started out good but then it seemed like it got worse and worse. Then the screen broke and I barely hit it on anything. After that it would at least track sleep through my phone still, so I kept it but after about a week it stopped doing that. Go with an Apple or Google watch instead. This one is terrible

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, RandyP. This is definitely not the experience we want you to have. Since the screen is already broken, please contact our Support Team to check your options at: contact.fitbit.com

  • Rated 5 out of 5 stars

    Fitbit Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do as a fitness tracker, as described!

    I would recommend this to a friend