Customer Ratings & Reviews
- Model:
- FB521BKGB-US
- |
- SKU:
- 6514034
Customer reviews
Rating 4.4 out of 5 stars with 1737 reviews
(1,737 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Fitbit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An early Christmas gift for son. The last fit bit broke, and this is a great replacement.
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smt watch great service at Best Buy where picked it up.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Sense 2
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch! I love how I’m able to track my heart health and the ECG measurements when I need to,
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent watch.Good size.Very confortable.Many options.
I would recommend this to a friendRated 4 out of 5 stars
It is not the best quality-price ratio
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very fragile, after a year the battery does not hold much charge, I bought it for my wife and she says she liked the brand.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, JuanG. Sorry to hear this. Battery life is affected by usage and other settings. If you haven't done so already, we recommend checking out our battery-saving tips at: https://goo.gle/batteryextend
For further assistance, please contact our support team at: https://goo.gle/ContactFitbit
Rated 5 out of 5 stars
My New Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Fitbit Sense 2. It keeps time for me; it counts my steps; it tells me how many hours I slept and alerts and displays incoming calls plus much more!
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 2 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the silicone band on this watch and the size and shape of it. It has a lot of features. However, unlike all the other reviews, it will not stay charged for anything. I can’t wear it overnight because by morning it’s dead. It’s taking forever to charge I’ve only had this watch since January. So within four months it feels like it was a huge waste of money.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, SandraH. While we’re glad you're happy with the fit and size of the Sense 2, we're sorry to hear you’re running into issues with battery life. The watch should have up to 6 days of usage on a single charge. Here’s some tips to extend the life of your device:
1. Turn off the always-on display setting.
2. Avoid using the GPS continuously.
3. Dim the screen or turn on auto brightness
Here’s a link with more details: https://support.google.com/fitbit/answer/14226518
We’re just a click away if you need us: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Fitbit over Samsung!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thus fitbit because all I needed was the pedometer and pulse monitor! I dont need the functions of smart watch! I had a Samsung watch and switched to this fitbit and I'm very happy with my purchase !
I would recommend this to a friendRated 3 out of 5 stars
Fitbit watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine when counting steps keeping time and some of the other health matrix but when it comes to the SPO2 it worked for a while then it quit
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendBrand response from FitBit Team
Posted .Thanks for reaching out about your Sense 2, 1RWB. While we’re glad you're enjoying most of the health functions, we hear your concerns about the SpO2 not recording. Here’s a few things to check to make sure your device is working optimally:
1. Turning off any SpO2 clock face or app permissions can cause the feature to stop functioning.
2. You must sync your Fitbit device with the Fitbit app before the clock shows your SpO2 data. Note that it may take around an hour for your SpO2 values to appear after you sync your device.
3. You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.
Here’s a link with more tips: https://support.google.com/fitbit/answer/14226120
We’d be happy to investigate further here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Great health watch!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great to help a person take control of their health.
I would recommend this to a friendRated 4 out of 5 stars
Sense 2 is a good watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Sense 1 to the Sense 2. Only complaint that I have is that the armbands for the Sense 1 are not 100% compatible.
I would recommend this to a friendRated 5 out of 5 stars
Love my Sense 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Fitbit, have had them for years! My last one broke after only a year, which is a shame. But I went back to Fitbit because I love what they can do!
I would recommend this to a friendRated 4 out of 5 stars
Diane H.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and bright face for seeing the time and date Lots of information to review. I went for a magnet wrist band too.
I would recommend this to a friendRated 5 out of 5 stars
Sense 2 watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is just what my cardiologists wanted me to wear. Band a little stiff and an adjustment to get used to wearing, but getting better as I wear it more. Love all the features.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Smart Watch and MORE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the watch. It has SO many functions. I was shocked to see that it will answer the phone if someone calls my cell. I keeps control of my Steps and sends update to my email when it is time to charge.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 3 out of 5 stars
Fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned our Fitbit that we purchased, because it was defective. We paid the $40 to have the new one set up, and we ended up having to set sone things our self. It is stull bot doing everything that it should.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hey there, KarenR. We're sorry you had issues setting up your Sense 2. We'd be happy to look into this matter and make sure you're all set up and ready to go. When you get a second, reach out to us here: https://support.google.com/fitbit/gethelp?hl=en
Rated 5 out of 5 stars
Sense 2 fitbit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Tracks alot of useful information.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Christmas 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife LOVES it. It replaces her older watch that was not working so well.
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great & dependable smart fitness watch I would buy it again!
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Sense 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is taking some getting used to, I am not sure I like the reminders for steps and cannot find a way to turn it off.
I would recommend this to a friend