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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1737 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,737 reviews
  • Rated 5 out of 5 stars

    Love this smartwatch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this smartwatch to anyone that is trying to get fit. The app has great features that go along with the watch. Its comfortable. Also when you are talking on it you feel like you are 007! Or inspector gadget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motivation on your wrist!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made for my health. Between the watch and the app, it keeps you accountable. It helps track your intake and output in a very user-friendly way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2 is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Sense to the Sense 2 and it does everything the Sense does and more. Really just more refined and polished compared to the Sense. If your deciding between the two go with Sense 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hope you have better luck than me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from Versa Lite, and holy moly! This is a pain! Constant connectivity problems with my phone (android), having to restart phone. Screen frozen on watch. Have to put on charger, try to restart watch, but screen is either black or the fitbit emblem is there and can't access anything on the screen. If I drop connection with my phone, I can't just turn the blu tooth off and back on (selecting the watch). I have to restart everything. This was NOT an issue with the versa lite. This watch was finally delivered last night and I have had to restart everything several times. It will work fine, then it won't. Cannot imagine I will be keeping this watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable and has the features I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the screen size and style. As a senior I was hoping it would be a little more user friendly. Overall, it was a wise purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very comfortable on the wrist and it tracks everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fitbit Sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new fitbit, it was a replacement for my fitbit inspire which broke where the band attached. Bought this one for it's advanced features and using them all. I am a little disappointed in how often I need to charge it - does not hold a charge for more than a couple days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of health apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the watch with all it's apps. Find your phone is great but all the health apps give good info. I wanted this because it will tell you when you are in Afib and then you can track it. Hope it will hold up to getting wet washing dishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smartwatch substitute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like sense 2 features for tracking coupled with amazing battery life. All amazing Fitbit tracking features, with improved heart rate tracking, phone syncing and still get 4 days battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fitbit smartwatch to date. Plenty of functions: maps, text message, answer calls- you name it. I’m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upgrade! It has all the things that my Fibit light had and more. The wrist band fit perfect and is comfortable. The color was as shown in the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gear product! I like the fact that it works with spotify.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets a 4 because it is a little difficult to set up. what I like about it is the easy read and the ability to tract how much I move as that is important to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think about it twice…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a device that tracks your health, this is it. It has EKG, sleep tracker and everything else. But it lacks simple tech like calendar, media player but the worst of it is that it doesn’t come with Spotify and there’s no even an option to download it. Besides I guess mine came with some issues, battery drains in 2 days and freezes frequently. PS you can’t use the EKG app in Mexico since it is not approved outside the US and in some countries. It feels nice, the screen does not come with the best resolution, there’s no so many apps and you’re not available to download third party apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My little bestie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. It lets me set reminders with my voice, ask Alexa questions, track workouts, set alarms by day of week and time, timers, check weather. Fitbit subscription is worth every penny and six months free is great. I'm good here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older model. Works great. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    More Headaches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a factory reset on the watch and would not connect to my Google Pixel 6 Pro during the update. I exchanged it, and ran into the same issue with the new watch. I factory reset my phone sldo and it still would not connect. I looked online, and it’s apparently a common problem with these watches, with NO solution. I just ended up returning the watch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far from experience in a year it will brick and I'll have to decide if I'll continue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trying something different next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel is good. The screen is not as easily maneuvered as the versa. The Bluetooth is constantly disconnecting from my phone.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, NicoleH. Sorry to hear you having trouble with keeping connected to your phone on the Sense 2. Here’s a few steps to resolve this problem:

      1. Uninstall and reinstall the Fitbit app
      2. Try to manually sync your Fitbit device
      3. Check your phone permissions

      Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

      If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en