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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1741 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,741 reviews
  • Rated 5 out of 5 stars

    Retiree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Sense 2. It is great! This is my third Fitbit I did not realize all the data that it could provide: Health data is very important. Don't for your steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what it is.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. No app support yet, but I use it for health/texting/phone controls. Couldn't recommend more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Sense 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much needed improvement over the first Sense. Battery life is great, it charges really fast, and the screen is slimmer with a slightly larger watch face but keeping with the same outer physical dimension as Sense 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit-Sense 2 Advanced Health Smartwatch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a month before I decided to get a new one and I felt this particular one was the one to buy. It's better for older folks, Ha! The features are very conducive to better health and Best Buy has different models.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a year now and I had to contact customer service 3 times due to back metal piece falling off. Honestly save your money and get something else. I just got my new refurb replacement anf this time I could not contact and it said this product was stolen or locked. Like you guys sent me this replacement.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, Christine. We’re sorry your experience with the Sense 2 wasn’t the best. We’d like to look into your concerns and find you the best solution we can — when you get a second, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best watch. Its works great for workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch it is great! seems to track everything really well and is easy to customize

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fitness Tracking but …

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep tracking seems really good but when will snore report be back? Also why did they remove showing the steps taken until 10 minutes before the hour?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is amazing offers everything promised accurately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Fitbit App ! Great upgrade from original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2 Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this quickly as a gift to my son. He loves the watch and it has all the features he was hoping for. Thanks Best Buy for your awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch because it would link with an app I am using and my old watch would not. I have fallen in love with it. It does everything I want it to and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Garmin band connections broke and was looking for something similar is size and shape. Only downsize is I wear it all the time and the battery only lasts about a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit offers "BEST IN CLASS"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wears this every day and LOVES it! She had an earlier version of this watch and wanted the upgrade. Far superior to the others available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much I bought one for my daughter! I would recommend this as a gift that keeps on giving with all the things that it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new watch....I have worn different Fitbit styles over the years, but this is the best one yet, sometimes I have to keep looking at my wrist to make sure it is still there as it is so very comfortable and lite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2 Fitbit - great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit Sense2 The only issue I have is my sense calls feature keeps disconnecting so I have to “re-pair” the device all the time Otherwise it is AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one and still enjoying it. I like it better the Apple Watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but room to improve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the basics, advanced features feel inaccurate for stress. Screen scratched within first two weeks while working an office job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it as a present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my ma, not as good as my smart watch but overall not bad

    No, I would not recommend this to a friend