Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1742 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,742 reviews
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fitbit sense2 watch. It has all the features I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google fail

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Fitbit was still Fitbit, this smart watch was outstanding. Once Google purchased Fitbit everything fell apart. The apps don’t work like they’re supposed to the notifications. Don’t come through like they’re supposed you upgrade you reboot you do everything they tell you too still does work like it should. And now the back piece is falling off of mine and it’s broke and I can no longer wear it.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hey there, Hollyister6. Sorry to hear your experience with the Sense 2 hasn’t been the greatest. We’d be happy to look into your concerns and get your device running like new again — when you have a moment, reach out here: https://support.google.com/fitbit/gethelp?hl=en

  • Rated 3 out of 5 stars

    Bummed but resolved

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit I purchased from here unfortunately had a faulty screen and I had to return it. But I was able to purchase one it just wasnt from best buy because they had none in stock. I love my fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mife wife loves it. Has used it since i bough it for her. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read screen, with several screen options that are easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever have I recommended 100 % I can make calls and send voice message

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box. First day trying to use it, would not work. Big red x came on display.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, TinaH. Sorry to see you ran into an issue setting up your Sense 2. We’d be happy to look into what may have happened and find a solution for you — when you can, talk to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my Sense 1. Replaced my original watch when the faceplate came off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for health

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues so far. Does as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife Loves it . Seems like she finds a new feature everyday .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fitbit Sense 2!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Replaced an early Alta HR. Stylish, comfortable and informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my wife, she is very happy with it has all the features she was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fit Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment and a much improved Fitbit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit sense 2. Easy to connect, nice features. Battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product and satisfied, worthy for spending money

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Geaux Joe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your a FItbit fan because of the app. and don’t want to lose your data that you have f had for years. Ten buy this product. I like my sense better that my apple watch. All i want is Fitness, Heart Rate, Sleep stats and EKG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. More accurate.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like all the new features in this version. I feel that this is more accurate than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the my Fitbit Sense 2. I omly wish my stress part worked.

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, Scrappyblue2. We're glad to hear you're enjoying your Fitbit Sense 2. If you're not getting a stress management score, you can check out the tips listed here: https://help.fitbit.com/articles/en_US/Help_article/2077.htm

      If the issue persists, please contact our Support Team for further assistance: myhelp.fitbit.com

  • Rated 3 out of 5 stars

    Sense 2

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this watch that much, the battery goes down easily also the color is torn out. I like charge 5 more than this even though that was cheaper and smaller

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life Savor

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife and being seniors assist her in monitoring her health, this is a best one yet.

    I would recommend this to a friend