Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1742 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,742 reviews
  • Rated 3 out of 5 stars

    Great fo fitness/health, terrible as a smartwatch.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit's strategy in the shadow of the pixel watch is confusing to say the least. Third party apps, Google assistant, and more were all nerfed... but the watch is good at being a fitness/stress tracker if you can get it at a discount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. purchased this product for my mom! sleek and functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and functional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade to older versions. Plenty of options and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's new Fitbit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Wears it every day. Happy Mothers Day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Tracker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I was looking for to track my lifestyle and health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use performance was better than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, comfortable to wear, precise tracking highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift and the person loves the style and the features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great I have to my boyfriend last year, and it had not been working great, the time keeps changing with no reason and he had to keep adjusting that all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good daily use watch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great! But the watch doesnt have too many features to it. One charge goes a long way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. It does all it does all what is advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this watch.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as an upgrade from my Versa. My wife has the original Sense and of course I had to play catch up. The Sense 2 is definitely a step up with numerous improvements. Love the new size and weight. Battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase and the promptness of the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Battery last about a week. Easy to operate. Very accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the battery life but other than that it's really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift. He really likes it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to charge it every other day. Ridiculus. Band sucks. To be honest ? Nothing great about this watch. Do not waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return this watch due to malfunction. Though no fault of Best Buy. This was the 2nd fitbit I purchased ( other watch was purchased elsewhere but had same malfuntions ) I will say, the customer service experience was superior.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, LynnG47. We’re sorry you ran into an issue with the Sense 2. Even though you’ve returned it, we’d appreciate more insight on your experience — when you find a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    GOOD BUY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fitbit, good price!!! I even sleep in it every night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good smart/health watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints... All the functions work great!

    I would recommend this to a friend