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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1742 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,742 reviews
  • Rated 1 out of 5 stars

    Worthless product with inaccurate heart rate monit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heart rate is completely off. Fitbit downgraded this from the sense. This watch is nothing but a gimmick. I got cancer and got this watch too monitor my health and it is so far off it's just a child's toy. It is nowhere accurate at all. It's a complete waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Watch Ever Made!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the watch band is extremely soft and fits perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and much more comfortable than my Versa 2!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good simple watch, does what I need it to do no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs are pretty much the same, but the screen is nicer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fitbit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit is the best one we have ever bought love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the information available on the wrist!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Really like the product. Good design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery drainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is good but the app is terrible. The app does not work with any 3rd party service already, and it still drains a lot of battery. Many detailed datas are only available with monthly subscription.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, AReviewer. We're sorry to hear that your Fitbit app does not work with any 3rd party services and it drains the battery of your phone. To cover all the bases, try force quit the app, restart your phone, force quit all other apps running on the backgroud, relaunch the Fitbit app, then monitor. Also, follow the steps on this help article on how to connect Fitbit with another apps: https://support.google.com/fitbit/answer/14236613 For more help, reach us at: https://goo.gle/contactfitbit

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Sense 2 - packed with advanced features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Fitbit Sense 2 watch. I has all the health and fitness features that are important to me. They are easy to setup and use. I would not hesitate to recommend this watch to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have some problems with getting the firbit to work like I want it to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sense and decided to upgrade to Sense 2. I got it set up and used it for about 10 minutes and decided that it was not for me. I returned it and went back to my original Sense. They messed up when they removed all of the 3rd party apps that I actually use on my current Sense. Swiping right now only gives you stats and you are limited to a few apps. If you have never had a Sense and truly only want fitness info, this is the watch for you. If you like the "smart" options to the Sense, stick with the original Sense. You will not like the "upgrade."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last watch was Versa 3 . Definitely like the Sense!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit looks nice and it's great for tracking exercise. It's not quite as easy to use as the Fitbit Versa but it's still pretty easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend it to buygreat smartwarch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great until it didn't

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this watch since January 2023 it has worked great until a week ago. It just stopped, screen wont come on and it wont sink to my phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too great. I bought this for my mom deaf mom, in hopes to communicate with her via text; however, the I am constantly having to disconnect the watch and reconnect because she does not receive the notifications. I thought I was upgraded her from a the fitbit. Not a great "upgrade".

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, MariaM. We're sorry to hear that your mom's Fitbit Sense 2 is not receiving text notifications. We appreciate your effort in troubleshooting. We recommend trying these tips: https://support.google.com/fitbit/answer/14225533

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Rated 3 out of 5 stars

    Doesnt work with spotify

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the charge over this one. I had to unpair and resync twice for no reason. Very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No real warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No warranty at all. After a few months the battery only last one day. I don’t use any features like messages or anything related to the phone. Only thing I use is the time, my sleep, heart rate and oxygen. I contacted Fitbit support and they said that features drain the battery so denied the help. If the manual said that feature could drain the battery you are not covered. It has no sense because it’s been months using the same features and the battery was ok. I didn’t even use anything of the regular features. The call center it’s been a nightmare they only read the manual to you and said good luck. My heart rate sensor is not working and they told me is normal and I need to reset the watch which I already did but they keep saying this! After having garming omg I missed them. The support was amazing compared to this. Of course I will never buy Fitbit again it feels like a real scam to me

    No, I would not recommend this to a friend