Customer Ratings & Reviews

Got it all set up with my phone only for it to reset itself and now wont connect to any phone ive tried to do it with.

Love the device and all of the features but simple things like putting a custom picture as your main display or changing time zones is clunky. Highly reccomemd for the array of features and the price but if you’re looking for an extension of your phone I would recommend getting a Pixel or Apple Watch.

I wish I would have looked into this prior to purchasing. There aren’t any third party or music apps available for this product. I could go on a run with just my watch and wireless earbuds to listen to music I installed. Now I have to carry my phone to listen to music through it instead.

We returned back to store, it never get sync with phone

This product is having a great battery life , it is going 4 days easily

Keeps shutting off even though it has a full charge. Help at the fitbit site was not helpful So if you purchase this product get Best Buy's protection plan so if you have this issue you can return or exchange it.

Tried to switch from Apple Watch back to Fitbit and the interface and software just wasn’t enough for me. I loved my previous Fitbit watches but this one I didn’t like. Returned it after a couple days. Wasn’t for me

This Sense 2 is nice upgrade from Sense. A much more sturdy watch.

My Sense 2 died within 11 months and required warranty. Additionally the screen sensitivity was just off. If I moved around the watch interface it would randomly turn off the display within a few seconds and require me tapping again or conduct ghost taps. Battery life with limited use was under three days from the get go with Always On Display (OFF). Durability: Device starting showing wear and tear on frame around screen. Comfort: no complaints

Love the watch. Does everything its supposed to. Would buy again

tracks normal functions such as pulse, steps, evening oxy

It doesnt differentiate between laying and sleeping.

Very useful and gives all the information. Easy to operate.

I do not recommend this watch. I bought this as an upgrade. it was a horrible experience to try and use. I had 2 of the Sense 2, and none worked as designed. I had to return the first one and replace it with a second Sense 2. On both watches, it did not track sleep or any of the Health Metrics it claimed to follow. I wore each Sense 2 every night, and it never tracked my sleep. I spent days and hours on the internet and read everything possible, I contacted Fitbit support, and they could not help me. I reset everything several times and uninstalled it. Fitbit support was supposed to send me a return label, but they never did this. I returned both to best buy for a refund. I was very disappointed.

Great fitness/tracking watch and works well for me.

I’m not really impressed with this watch and it’s features. It was difficult to set up, there are very few apps for it, and it’s not at all user friendly. I gave this as a gift and the only reason i didn’t return it was because he had an Android phone.

Great watch! Good quality, nice screen, easy to use.

Has issues synching even with latest pixel 8 phones. Absolute waste of money if phone and app can't sync.

Terrible value for the price. It works OK but it's missing many of the features from the Sense - even Google Assistant. I can't understand why a google product would only offer Alexa! It's a definite downgrade from the Sense and I assume they're doing it to promote the Pixel watch instead. Very disappointed and I'm returning it

I've had this for 4 months, and the battrey won't charge anymore . Of course, I'm outside my return policy. This thing is the biggest piece of junk.