Customer Ratings & Reviews
- Model:
- FB521BKGB-US
- |
- SKU:
- 6514034
Customer reviews
Rating 4.4 out of 5 stars with 1742 reviews
(1,742 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Sense 2 Fitbit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to bring it back for an exchange because it stopped working…within 1 month.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 2 out of 5 stars
Wouldn’t stay connected to phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the watch face but it had problems staying connected to iPhone.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, HeatherG. We're sorry to hear that your Fitbit Sense 2 is having issues staying connected to your iPhone. We recommend checking out these tips: https://help.fitbit.com/articles/en_US/Help_article/1866.htm For further help, reach us at https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the metal charge on the back came off. now fitbit states since its over a year by 3 days its not covered under warranty
No, I would not recommend this to a friendRated 1 out of 5 stars
Very POOR return policy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when buying some Best Buy, they only have a 15 day return policy. Tried to buy my wife Fitbit, and when we tried to Return it, we were passed the return date. We wanted to return it by a laptop instead couldn’t even get a credit that is poor Customer Service.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 4 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you dont need the whole smart watch aspect but want a sexy looking fitness tracker this is the best way to go.
I would recommend this to a friendRated 2 out of 5 stars
Evaluation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing to use. And right now it [s not recharging an therefore unusable.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fitbit Sense 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like everything about it. The only thing is, it keeps dropping off of bluetooth and I don't know why. Other than that, it works great.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Horrible customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally got my watch but went through heck to get it. It finally took me going to the store and express my displeasure. The staff member immediately went into action and I got it the next day. Will not buy anything again from best buy.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 5 out of 5 stars
Another outstanding product from fitbit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, have bought my wife fitbit watches everytime a new version come out. This one is the best, best features. Quantity products.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
I would recommend this to a friendRated 2 out of 5 stars
New watch with less features than the verse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch because I was excited to use 3rd party apps but it doesn’t support. I returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not calculating correctly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not calculate everything regularly. I’ve had to reset it several times because it gets stuck on the heart rate and the zone minutes and does not change with activity.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, Jeanie. We're sorry to hear this. Thank you for troubleshooting. Try these restarting tips again: https://goo.gle/restart
If you need further help or would like us to answer any questions you have about the Fitbit devices and app, you're always welcome to contact us here: https://goo.gle/contactfitbit
Rated 2 out of 5 stars
No thank you!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, but I return this watch. Way to complicate.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and she absolutely loved it . She’s into sports and fitness so it made a great Christmas present
I would recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this watch at all. It was a Christmas gift and maybe this one is just a lemon but time is off by 4 hours and 23 minutes, most of the functions connecting to phone don’t work. Haven’t been able to figure out any fixes on our end. We’ll be trying to exchange it for Apple Watch after vacation.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
A disappointment after only an hour
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because of what it claimed came standard with the watch. Fitbit support couldn't differentiate between their standard and premium features. The charger is extremely difficult and didn't want to attach to the watch. This is deceptive and I'll be returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fit bit Sense 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch did not work. Geek Squad tried to fix it however it was factory defected. Cant really say either way about the watch because it would not set up properly
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, LeneaG. We're sorry to hear that your Fitbit Sense 2 is not working. We appreciate your effort in troubleshooting. We recommend trying these steps to set up your device properly: https://help.fitbit.com/articles/en_US/Help_article/1873.htm For further help, reach out through phone, chat, social support, or through our community forums at https://goo.gle/contactfitbit
Rated 4 out of 5 stars
A smartwatch for all your health questions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It performs as advertised and really looks great when worn as a wristwatch.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friendRated 1 out of 5 stars
Janky, Get the Charge 5
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend, she did not see a difference between this and her Charge 5. Also, the Alexa feature is useless because you might as well pull out your phone and use it since it has to be within Bluetooth range of your phone to use.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Clown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work out for me I have dyslexia and the watch was very hard to understand and work with
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 4 out of 5 stars
Good fitness watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my Fitbit Sense. Very happy with the upgrade.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
I would recommend this to a friend