Customer Ratings & Reviews
- Model:
- FB521BKGB-US
- |
- SKU:
- 6514034
Customer reviews
Rating 4.4 out of 5 stars with 1743 reviews
(1,743 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Durability4.6
Rating 4.6 out of 5 stars
- Comfort4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Sense 2 Advanced Health Smartwatch's long battery life and ease of use, finding it easy to operate and providing comprehensive health and fitness tracking, particularly sleep and heart rate monitoring. Many appreciate the numerous features and accurate step tracking. However, some users experienced issues with the watch band causing skin irritation, and others reported concerns about screen size and GPS accuracy.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Glitchy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is very glitchy and since it was past 15 days I had to send it back to the factory instead of returning it for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good as a fitness monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not function as advertided; does not log heartrate nor steps to the app. I returned it.
No, I would not recommend this to a friendBrand response from FitBit Team
Posted .Hi, RobertC. We're sorry to hear that your Fitbit Sense 2 is not tracking your heart rate and steps. To know more about how your Fitbit device calculates your daily activity, please visit this: https://support.google.com/fitbit/answer/14237111
For heart rate troubleshooting tips, please visit this: https://support.google.com/fitbit/answer/14236612
For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit
Rated 1 out of 5 stars
Elizabeth G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for a couple days for tracking my sleep.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my girlfriend, and not only the battery life was only a few hours, but the bottom of watch burn her.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned for refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for a week until the battery died .After that the watch wd not charge
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
My $45 generic smartwatch works better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did NOTHING it said it would do! Bluetooth refused to stay connected. My $45 generic smartwatch works better... definitely not worth the $300.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not trackkng accurately and was so far off I retirned it. I did everything Fitbit suggested, changed the sensitivity, measured my stride and changed my stride in the app. Nothing worked. I returned it and bought the Versa 2 (great reviews) and I love it! Most important, it tracks accurately!
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working in 30 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on feb 12th. It stopped working today. It’s not charging. Not returnable anymore. Want to see what the warranty is.
No, I would not recommend this to a friendRated 1 out of 5 stars
they just do not seem to last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well this one only lasted till September 4. my last sense lasted 2 years k\just past the warranty.
No, I would not recommend this to a friendRated 1 out of 5 stars
Recieved opened item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sent me an opened box item when I paid for a brand new item.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
get this fitbit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the watch is great, user friendly and goes with most outfits. no complaints
I would recommend this to a friend Rated 3 out of 5 stars
Did i get a bad one?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed to work as advertised expect that i needed to charge it almost every day. Returned it on day 5
No, I would not recommend this to a friendRated 1 out of 5 stars
Fitbit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is very poor mot worth the price havjng to leave it in charger too much
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love fitbit but the Sense 2 was horrible. Nothing worked on it.
No, I would not recommend this to a friendRated 1 out of 5 stars
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the versa the not comfortable basic for what it is priced at
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom and she hated it. Pay a bit more and get a pixel watch instead.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Platinum - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now as good as the original. They took all the apps away.
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
No charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second purchase of the same item - both batteries are trash
This review is from Fitbit - Sense 2 Advanced Health Smartwatch - Pale Gold - (2022)
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery life is awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a brand new device the battery dies pretty quick
No, I would not recommend this to a friendRated 2 out of 5 stars
Speaker doesn’t work for jack!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I receive a phone call, I’m able to answer the call on my sense 2, however I do not hear anything! I tried several suggestions to no avail.
No, I would not recommend this to a friend