Customer Ratings & Reviews

I absokutely love this FitBit and consider all it can do a huge upgrade from my previous one - BUT the design of the band is absolute trash. It is not breathable, and the way that the end of the band tucks inside is so abrasive to my skin. Recently I had to remove my band for a solid week to allow a spot to heal on my wrist. I put it back on tonight and wore it for 6 hours, and this is my wrist. I’ve been wearing various Fitbits since the original and have never had this problem before. I just broke down and bought a new band on Amazon. Do better, Fitbit.

Excellent product. I'm very happy with this purchase. I bought it primarily for health tracking capabilities but it does so much more. Battery life is great - about one week without recharge. Very comfortable to wear and simple to use.

Love, Love my watch. Works great, tracks all my steps it is so comfortable to wear so many features to use and I am loving it every day.

Pro: Good activity tracker watch. Can attend calls. Cons: I wish the app connection was more reliable. Older fitbit seemed better in that regard. Congratulations choices for versa series are better.

Very sensitive. Need to be careful or persistent in selecting a function. I love the wristband "tuck" feature!

The watch arrived in good condition. It was easy to set up.

This is my Fourth Fitbit. This is definitely better than the first Fitbit since generation. As I've had nothing but issues with it. However, there has been nothing special added to this model besides the button on its side. I find the customer service for Fitbit has decrease since it was merged with Google. Therefore the review. I'm a big fan of google however I think they need to take some priorities in making a better product for its consumers.

I love my new Fitbit. I finally got the sense 2 after having multiple original sense failing on me. I like the new interface of this watch compared to my other one and the battery life is so much better on this new version. If you’re considering upgrading, do it!

I bought this was a little over a year ago. When i bought i didn't purchase the warranty right away because i wanted to make sure i would keep it. I forgot to go back for warranty that you only have 15 after to purchase and not 30 days like most other businesses. So at this point, I hoped for the best. As of today, it is not working. I noticed when I tried charging it and it wouldn't take the charge. One if the metal pieces on back that reads came off and I didnt realize it. I can't even get a refund or exchange due to the fact I didn't purchase the warranty. I should've did like my fiance did and purchased one from Amazon for alot less. The one he purchased works better and was a least 150 dollars less. I paid over 250 for this to malfunction after a year. What a rip-off. I wouldn't recommend this brand or store for it. Their return policy is trash if you don't have warranty. Now I have to spend more money for another watch. I'm very disappointed with this.

Love it!! I love the look ! I wear it 24 hours a day and it retains its charge. I have only needed to charge this once a week!! It does everything my old apple watch did but better!!

I have issues with the sync and the display does not work properly. Clock face does not show any numbers or alphabets. It is annoying to keep resetting the device when this happens. Started noticing scratches around the screen within a month. I never had any issues with versa and Alta. Very disappointing. Customer care is not great either.

Love it! Keeps me in touch with everything I need to know throughout the day.

I've been extremely happy with my purchase so far. Charge lasts a decent amount of time, and charges quickly when it does need charged. My only complaint is that I can't use it without my phone nearby, or to stream my music while working out forcing me to hold another device during workout. That's a design flaw tho, not a purchase issue!

I love this watch! I had the Charge before and I upgraded to this one. I don’t notice it’s there and it’s very accurate.

I like the various features such as the ECG and also being able to take calls. I would like a better selection of bands.

It has all the features I needed and a big face. The price was reasonable and I was able to buy interchangeable bands in different colors. They are easy to swap out

My 3rd one! I love the sleeping app. Never did the membership. If you buy the watch you shouldn’t have to pay for membership (3 Stars due to membership fee). Not sure about battery life yet.

Happy with this upgrade from my original Sense. Battery lasts longer and overall performance is more accurate.

I upgraded to the new sense and I love it! Wonderful new features that relates more information on your health!

I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!