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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1672 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,672 reviews
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    My Essential Health Partner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Sense 2 Advanced Health Smartwatch has become my unwavering ally in health management. Being in a sedentary job, I needed something to keep me on my toes - literally - and this smartwatch has nailed it. It accurately tracks my daily walks, motivating me to meet my step goals, and sends subtle reminders to move when I've been idle for too long, which has been incredibly beneficial given my work nature. Equally impressive is its sleep tracking feature, providing a thorough breakdown of my sleep stages. This has allowed me to understand how sleep, or a lack thereof, impacts my stress levels, facilitating better self-care measures. And when my sleep isn't up to par, the device steps in with helpful tips for better sleep hygiene. The Fitbit Sense 2 doesn't stop at merely observing; it aids in stress management too. Recognizing the correlation between poor sleep and increased stress in my life, it provides tools like guided breathing and mindfulness sessions, which have been a boon during stressful workdays. Now, a feature that genuinely deserves appreciation is the silent alarm. As someone who shares a room with my wife and kids, I can't emphasize enough how invaluable this has been. The gentle wrist vibrations wake me up for work without disturbing my family's peaceful sleep - a feature that has been a game-changer in maintaining our morning routines. The design is sleek, comfortable for 24/7 wear, and the graphite finish lends it a chic, modern touch. Plus, the battery life is commendable, easily lasting a few days on a single charge. In summary, the Fitbit Sense 2 Advanced Health Smartwatch is more than a gadget; it's my personal health assistant, keeping me active, aiding in stress management, and ensuring harmonious mornings. For those looking to elevate their health and lifestyle, I couldn't recommend it more highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fitness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit bit is a replacement for one that I already have. Works great and the app is easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Investment for My Health

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a Fitbit Charge 5, but wanted a fitness smartwatch with a bigger display. After reading multiple reviews of various brands/styles of fitness watches, I settled on the Fitbit Sense 2, 1) I was already familiar with the Fitbit app. 2) For me, Fitbit's support has been really good. They are quick to respond and walk you through problems/setup, etc. 3) I wasn't interested in a watch with the ability to install apps, send or receive text messages, etc. 4) The Sense 2 is approx 2.5x the price of the Charge 5 I already owned, but for me, the Sense 5 had all the features I wanted and I liked the look of the display. 5) Battery lasts me a minimum of 5-6 days. I have my watch and phone connected all day long via Bluetooth. 6) I like the ability to add/customize different watch "faces." 7) The only complaint -- if you want to call it that -- is Fitbit's revamped "sleep tracker". The graphics aren't very intuitive to me. They get the job done; I can check my sleep score. I chose to purchase through BestBuy because I'm already a TotalTech member and have saved several hundred dollars on repairs, etc over the years. That extra peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Smartwatch at a Great Price! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as an early Christmas Gift after my original Fit Bit Sense stopped working; and needed a replacement ASAP!! The Sense 2 has a lot of features my original Sense had, plus a few extra app features that are new and refreshed like Amazon Alexa, Google Maps and YouTube Music. In addition, I feel it is a bit more accurate in its pacing for recording overall steps/movement; and is great at checking in with me to see how I am doing/feeling throughout the day. I also enjoyed being able to use my old watch bands so I didn’t have to purchase new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before but in two years it died down, but I can’t be without my sense ,so I bought another one and so far so good. I love it ! if I don’t put it on I feel very empty so I have it on like 24 seven only when I take a shower, I take it off Besides all that I’m very happy with my sense two

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Sleep tracking

    Rated 5 out of 5 stars

    Perfect watch! Life changing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Perfect to use at work and love that it tracks my sleep, links with other health apps and has the silent alarm to remind me to wake up and take breaks at work. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Very capable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. This offered the features I wanted from an I watch at half the price and twice the battery life. Sense watch bands are not all compatible with sense2. I haven’t purchased a screen protector or case, have already smacked it on doorframes and such and have found it to be very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Features

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Fitbit Charge 5. I like the additional features of the smartwatch. Was concerned about the battery life but so far the charge lasts a long time and it charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing watch that I’ve been wearing this brand for over five years now. The battery life is great; I believe I charge my watch every six days. I love these watches and don’t plan on switching.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think the Sense2 is a good product. It does a pretty good job of tracking sleep and steps; however, heart rate appears to be variable and not always accurate. The device needs to be incredibly tight against the wrist to give an accurate reading. The wristband wears out after a few weeks, where the fastener will not stay in place. Despite this, I do not regret this purchase and enjoy its utility.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Great Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sense 2. Better battery. 7 days Less drain longer charge. Better feature to not have face activity when sleeping. Great reporting on premium. Like body temperature and overall 02 during sleep. Best Buy gave $50 on pre order. Made price best at time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Sense 2 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most useful watch that I have ever purchased. It is totally user-friendly, and requires charging about every 4-5 days! I recently purchased the latest Apple Watch. It too is a great timepiece. However, it is heavily loaded with stuff I don’t really need or want. I work in healthcare & workout 4-5 times a week. This Fitbit provides just the right amount of data when I need it. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning curve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning curve - but like the health features, although they were a bit of a challenge to activate and understand (I’m 73). I’m using YouTube and Google to figure things out. I need a one in one training session! The watch is bright /colorful and shows your progress in each category. It is comfortable although I did order a 3rd party skinny band for my small wrist I LOVE THE BATTERY LIFE!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps him motivated to workout and improve. Alerts if having Cardiac arrhythmia Tracks sleep pattern Helps to improve stress level by monitoring All this and no subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch You Can Trust for Accuracy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than thrilled with this Fitbit watch. I tried about four others before this one and this one is the only one that actually reads the correct steps. What good is a fitness watch if it is not accurate? I also really like that it keeps track of your sleep hours and how you sleep detailing your deep sleep, REM sleep, etc. Usually watches drive me crazy because they are uncomfortable to wear. This one is great. The watch bands are so comfortable that I forget I am wearing one. I like that you can read and reply to your texts on your watch and know if somebody calls you. You can answer and talk on the phone also if you want to. I also like the feature that lets you keep track of the water you drink daily. There are several other features like weather, find my phone, exercises, check your heart rate ,blood pressure, set alarms, Alexa etc. I can’t think of anything this watch doesn’t do, and does everything perfectly. Finally, the watch faces are cute too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch and Fitbit, highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this watch. I love the idea of a fitbit and a smart watch i had no idea this combo existed! It monitors your activities, sleep, heart rate, checks in on you if it changes, monitor your heart rhythm, listen to music, reply to texts via voice ot quick reply, answer calls, etc. I chose this version because it has all those functions. Very happy with my decision! It's also waterproof. You can also set which apps you want the watch to notify you, so you don't get disturbed with non important things. It also stays charged for about a week! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch with many useful features. I use the step count and calorie burning information daily along with the alarm clock and sleep evaluation features. I also like the syncing features with my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what expected to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what’s expected. Battery life is a little less what my versa 4 was, but still several days between charges. Large screen is good and ecg is a bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sense 2 great options for wearable tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fifth wearinle tech, goung back to my Fitbit Charge HR. There are more options on this one versus all the previous versions. I'm still learning how to use many of the features but it looks like it will be a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Fitbit users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it has many features and also has a nice large screen

    I would recommend this to a friend