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Customer Ratings & Reviews

Your price for this item is $249.95

Customer reviews

Rating 4.4 out of 5 stars with 1675 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Sense 2 Advanced Health Smartwatch highly for its battery life, ease of use, and overall performance. Users appreciate features like sleep tracking, heart rate monitoring, and the improved screen quality. However, some customers have reported issues with band comfort and connectivity. A few users have also mentioned problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,675 reviews
  • Rated 5 out of 5 stars

    Similar to Versa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as the Versa, just wanted the ecg ability..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all it's features❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and so customizable. I added a metal band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for health/sleep tracking and battery life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this to my Apple watch 7 for 3 simple reasons: The battery lasts 5-6 days. I get Heart Rate tracking 24/7. You just can't beat the Fitbit sleep tracking. There are so many other amazing features but as someone who is always keeping track of his health I would highly recommend this watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great….for a while.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product just 1 year and one month ago today. It eas great at first, i was tracking and recording my heart rate during the day, sleep at night, etc. unfortunately, it has begun to fall apart. I attempted to contact the company but no one is available. This product costed me $300 and last just a year… retail prices with “Temu” quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch only lasted a year and a half.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good watch until the little metal strip on the back fell off. The watch is worthless without it. It’s obvious a manufacturer defect because 3 weeks after mine feel off so did my husbands. They were roughly the same age. This watch was way too expensive for it to fall apart like it did. The rubber that the metal strip is attached to is disintegrating.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JGregg. We're sorry to hear that. This isn't the experience we want for our customers, let's see if we can make this right. Please reach out to our help center: https://goo.gle/contactfitbit

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch if you’re into fitness. Easy to use with plenty of features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to stay on track along with weight eatchers programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FitBit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Talked to a few people in the Fitbit FB community and they had the same experience. Won't change but had no physical damage. I've owned Ones in the past no issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this for a year and a few months and it’s already falling apart. Battery doesn’t last as stated. I would definitely say it’s not worth what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Game-Changer for Health & Wellness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Fitbit Sense 2 (Graphite, 2022) for several months now, and it’s hands-down the best smartwatch I’ve owned. The sleek design looks great on my wrist, whether I’m at the gym or in a meeting, and it’s incredibly lightweight and comfortable for all-day wear. The health features are where this thing really shines. I love the continuous heart rate monitoring, stress management tools, and EDA sensor. The built-in ECG and SpO2 tracking give me peace of mind, especially when it comes to heart health. Sleep tracking is detailed and surprisingly accurate — it’s helped me identify patterns and improve my sleep quality. Battery life is solid — I easily get 6+ days on a single charge, which is so convenient. The interface is smooth, the touchscreen is responsive, and it syncs effortlessly with my phone. I also appreciate the built-in GPS and guided breathing sessions. If you’re serious about your health, fitness, or just want a smarter way to stay connected without being glued to your phone, the Fitbit Sense 2 is worth every penny. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Band comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Google Fitbit ECG

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the ECG and it's super accurate. Much easier to use than the Google pixel watch where you have to rest your finger on the dial. But on the Fitbit you place your fingers on the sides of the watch on the glass facing and it's much easier to get an accurate read. Battery life can last me a whole week because I have battery saver on and no notifications as well as dim the screen. I wish the band was a performance sports band the kne it comes with gets hot on your skin.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    An absolute delight of a watch !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit ! I have both the Fitbit and the apple watch and surprisingly I enjoy more of the features on my Fitbit Sense then I do the apple watch . I have suffered severe sleep apnea, and this watch truly was a life safer it made me feel safer with it on. The fact that I was a light sleeper if my heart rate was off or my oxygen was off it would make noise and wake me ! And I would change positions. (Please don't take this as medical advice) always consult medical advice if you have sleep apnea!!! This to me was just a piece of mind for my self. I absolutely loved the trackings and the beautiful screens they had , simple and easy to read and understand. Ex ) my sleep tracking was awesome and I could show my Drs if needed ! And I loved the walking gps as well and the exercises too!! The whole watch is it's own little world ! You will truly enjoy it if you get it ! And it could be used with iPhone and android ,however I have both phones and I get more out of the android pairing then I do on the iPhone pairing ! You don't get any less of a watch , the only thing that changes is your texts that come up on the watch , you can't reply back. You can only see them when it's paired to an iPhone, if it's paired to a android of any kind it will be able to voice reply or quick reply . That is the absolute only thing you lose if you're an iPhone user ! Other than that it's truly enjoyable and a VERY lightweight watch !! Which is also an absolute delight to deal with !! The battery is beautiful lasts two days ! You can enjoy this watch from your daily excersise to your coffee intake ,to your guilty snacks to resting your head at night ! Hope you all enjoy if you choose to buy one !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value ratio, lateral 'upgrade'?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded (updated?) from a Versa 3 - which was a great watch. Unfortunately-out of the blue it simply just checked out (couldn't hold a charge, screen not working). So the Versa 2 is similar in most ways - exact same size, compatible bands, always on GPS (which is the 2nd biggest selling point for me besides battery life), etc. Most of the functions and available features are the same with a few small changes...some good, some annoying. Good: a more accessible physical button makes it MUCH easier to access menus, make selections, etc. A 'quick access' menu to recently used functions is also very helpful. Screen is bright and adjustable. More screens & menus help to separate out some of the features & metrics a bit more than the Versa 3. Battery life is on average 3 days give or take depending on usage. I do NOT use the 'always on' feature, but do have about 7 different apps that send notifications as well as calls, etc. The 'Not So Good': battery life does seem to be about 1 day less than my Versa 3 was under same conditions. The physical button being easier to access DOES create some challenges when arms are folded with wrist bent back, the button now gets pressed a little TOO easily. No more ability to control music being played on my phone either. Not a MAJOR loss, but why take it away? The one biggest annoyance is that is seems that 'quiet hours' are set by default (10:00pm-6:00am) where notifications turn off. And this feature is not super simple to turn off fully (can be temporarily stopped in 'quick settings') and seems to keep turning itself back on after updates, etc. Overall a good purchase and I'm happy with it and would recommend as a purchase. There are better watches out there, but for the money this is hard to beat...especially if you don't want to have to take it off to charge EVERY NIGHT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Very pleased with my Sense 2!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about the size being too big, it is quite comfortable, but it does stick out a little more than I care for. I am very pleased with ease of use and all the bells and whistles included.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only need to charge this every 6 days or so, while my prior smart watch had to be charged every night. The display is bright and easy to read. No problems with the phone app (android), and I confirmed the pulse readings are accurate. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping up with me. Tracks my sleep patterns and my heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smartwatch for my husband - I think this is number 4. Durable and he is 86 and the watch provides all the additional information he wants in addition to time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Im glad I listened to my boyfriend...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fitbit sense 2. Buying it discounted open-box was even better! I saved money AND got an amazing product. I love that the battery life lasts, and its really been helpful in identifying stressors in my day to day. I do have a very high stress job, and this device has helped me become more conscious about how i let things effect me, and it holds me accountable with my sleeping patterns. Overall... more than satisfied with my purchase... extremely happy with the value for my money too with the best buy open box purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roxy review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease of use. Very comfortable watch. All features work well. Would highly recommend.

    I would recommend this to a friend