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Customer Ratings & Reviews

Fitbit - Versa Smartwatch - Peach/Rose Gold-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4389 reviews

92%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 24 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-11 of 11 Reviews mentioning:
bluetooth
  • Rating: 1 out of 5 stars

    Poor Bluetooth Connectivity

    Posted
    LomRey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    2 weeks of owning it and poor Bluetooth Connectivity! Bad purchase

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool Watch

    Posted
    Danileigh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like this watch but there is sync issue and the bluetooth isn't connecting. Other wise it is a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really good for an active person

    Posted
    Borggammer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I found the watch easy to use. The only real issue is updating; use the Bluetooth connection

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Smart Fitbit Watch

    Posted
    BAE36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this watch out of curiosity & after reading many reviews...it won me over! Only cons to me is that it doesn't have speakers to hear & talk back...must use bluetooth ear buds...& the limited textback responses & options. Other than that, it's awesome, convenient, great size for my small wrist, & the features of customizing it are everything!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    good idea poor execution

    Posted
    mtclem
    • My Best Buy® Member

    Bought one for my wifes xmas gift. Powered up for first time and had to go thru an update process. . well that took 2 days to figure out because the watch continually lost wifi/bluetooth connection. Once I got that updated 50% of text messages were not getting thru. The fitbit would continually lose bluetooth connection. You get more than 15 feet away and zero connection. Frustrating. Returned the watch last week and will probably get the Samsung Gear watch instead

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Tracker with Sync Issues

    Posted
    FitbitMJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The fitbit versa has great versatility in the activities it is able to track. Be aware that the versa has occasional errors with syncing. Fitbit claims it is problems with the phone's bluetooth. After going through this myself and reading about several other experiences, I have found that the phone was just fine (it could connect and sync with my other fitbit, speakers, computer etc.), but it often takes several attempts at disconnecting and reconnecting this device for it to work.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Finicky

    Posted
    StaBr
    • My Best Buy® Member

    The watch faces that are available in the Fitbit store, created by 3rd parties have a chance of freezing the entire device. First one wouldn't charge out of the box, and the second had major issues connecting back and forth to my phone to sync data vs remotely control my music player on my phone; required 2 different Bluetooth connections. After opting to do a factory reset to see if I could fix the BT connectivity issues, it wouldn't turn back on. Had been playing with the fitbit store watch faces before that and had gotten it stuck on a 3rd party one. All around a nightmare, Item was returned for refund.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it, despite occasional sync hiccup...

    Posted
    kaw7140
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the Fitbit Versa. Upgraded from a Surge. Watch is so much more comfortable and has a lot more features. Great tracker for the price. Would recommend even though the occasional updates seem to cause bluetooth syncing problems.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Lots of Unresolved Issues

    Posted
    Buzzsaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Well, the versa looks gorgeous and is bright enough to be seen outdoors (My Fitbit Charge 2 cannot be) BUT,,there are lots of unresolved issues with this and the Iconic... frequent Bluetooth disconnects, WiFi issues ( a warning on the Fitbit website today June 22-2018, says it's being addressed) I have a compatible phone. . Galaxy S8... received frequent "a sync error has occurred, please retry" messages on the Fitbit app and "There is an issue connecting to the device with Bluetooth. . if you continue to get this message re-start Bluetooth" I never had any connectivity or sync issues with my Fitbit Charge 2...so, I chatted with Fitbit Tech support. . they blamed it on my Galaxy S8... an approved device??? There is a "Versa won't sync" topic on the Fitbit forum with over 300 posts and 3K reads... it's a big issue... I wish it had worked... there were other issues as well, so I returned it to BB.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Not as good as Fitbit Surge, but still good.

    Posted
    0000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Pros: * Bright OLED screen * Very light weight * Reliable battery life or 3-5 days depending on power settings Cons: * Watch band slightly stiffer and thicker and Fitbit Surge, making it marginally less comfortable, but not offensively so. @@@@@ Like other Fitbit units, slightly fidgety bluetooth connectivity, requiring reboot of Fitbit or connected phone. Notes: * No GPS, but Ionic is available if important * No cellular data models available Screen is beautiful being colorful and bright. Tilt to wake screen is sometimes too sensitive and somtimes requires 2 or 3 tries. Also, there's a slight delay to the screen waking it making the whole motion a bit less fluid than the Apple Watch S4 which still has a slight delay as well. Power usage is about 15-20% per day, so in all honesty, 3-4 days of battery life is definitely fine. 4-5 if you turn off auto-screen wake. One annoying thing is no way to put the device into water mode, so when the device gets wet, screen often turns on and random button taps happen as the water or water droplets make the device think the screen is being tapped. Another nice thing would be a transreflective LCD screen similar to the Fitbit Surge, color or monochrome would be fine. Transreflective screens (Garmin devices) can be visible without backlight or any additional power... they's a layer in the screen that gathers existing room or outdoor light and makes the screen viewable. Backlighting only turns on when needed at night and low light situations. Why is this good? Saves power and also allows you to see the screen without tapping or or making a motion to turn it on.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    ok for now

    Posted
    betheflo
    • My Best Buy® Member

    this is my first "smart watch." I need something to keep track of my heart rate, and I wanted something that doesn't look like a space ship sitting on my arm. So the form factor is a selling point for me. I also liked the idea of putting music on it, but the only way to do that's through the pc app, and the pc app doesn't work on windows 10. So no music for me. The music control feature for the phone (connected through bluetooth) is very limited, almost pointless. There are apps for pandora and deezer (? @@@@@@@ , but you have to have paid subscriptions to those services to use them on the fitbit. No thanks. Since the windows app doesn't work, I can't sync data to my computer. But the data I need are synced to my fitbit account online, so there's that. Setting up the fitbit is tedious and time consuming. It's almost as if you have to invest so much time and effort getting the thing working that you won't have the energy to return it. I was thinking about doing just that. However, it does the things I "need" it to do -- tell time and accurately measure my heart rate. There are a few more things that might be useful, as well, like track steps and sleep and such. So between that and the slim form factor, I think it will suffice. I might have a hard time recommending this to others, though, just because it was a real pain in the behind to get up and running. I can't speak to the phone answering features, yet, but that's not why I got it. It might be something I get used to having on my wrist.

    No, I would not recommend this to a friend