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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 569 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the Gen II Active Car Health Monitor for its user-friendly interface, affordable price, and accurate diagnostic capabilities. Many appreciate how it helps them save money and provides valuable information about their vehicles. However, some express concerns about the subscription requirement and limited functionality of the free version.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 569 reviews
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    So glad I purchased this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my fiancé’s car. Boy if I had not we wouldn’t have a car right now. The app is easy to set up and easy to use. Very helpful and save ALOT of $$$ on needless car issues.

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 3 out of 5 stars

    FIXD DIAGNOSTIC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to diagnose a check engine light in my vehicle. Then I realized that to get better details on the diagnosis I had to pay or join some type of subscription. Good product. But thought it was better to just go into my local auto zone and get a free diagnostic of engine lights .

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, was delivered fast and solved the issue with my car without having to take it into a mechanic and pay for a diagnostic check

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like cheating

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved me so much money. I don’t use it the way it wants me to, but I can diagnose and do repairs myself thanks to this. 1996 Camaro SS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to help you diagnose and fix your car. It will read codes and send an email with the most likely fixes, in order of most likely to lesser likely. This device helped me avoid a $2300 dealership bill with a $25 part that was easily installed by my son. I definitely recommend this to any car owner.

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic, Ease of use

    Rated 5 out of 5 stars

    Plug and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and works great if there is a problem it come up on my phone and I can diagnose the problem and erase it if need be

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy to use, would recommend to others.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use; great! However, it does have a subscription on it; other than that, pretty handy product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Payed for itself the first day. Scanned my 2013 Sonic, identified a bad thermostat housing. Watched a YouTube video on how to fix it, bought the part, changed it out in a half hour. Saved $200 in labor at a repair shop. Sweet. Have used it on all the families cars, nice when it finds a code, but even better when it does not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Buy a regular basic scanner, this not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to reset dash lights, I don’t like the fact that it keeps trying to make me purchase a subscription. Also you can’t use all the features unless you buy a subscription

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good device (even without the subscription)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I didn't use the subscription service past the trial period, but it's a very useful device even without the subscription. It helped me with a battery issue I was having without having to use my volt meter.

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 5 out of 5 stars

    Good for diagnostics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on sale for $30 and thought I would give it a shot. Setup was easy, and the app has some nice features. Haven't had any "engine warnings" come on so I can't speak to that, but it seems like the other reviews have good things to saw about it. Just know that this is strictly a diagnostic device for your engine. It doesn't have any location tracking features or show where you've driven like the Automatic Pro. It's a good buy if you strictly need a diagnostic device.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Perfect device to see what’s wrong with car

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Tells you what is wrong with your car and gives u an estimate. Best device for car ever

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic
    Cons mentioned:
    Subscription

    Rated 2 out of 5 stars

    Don't forget to cancel your subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. No it user friendly when it comes to trying to add additional vehicles and getting it to pair with phone at times. Plus I did not like that you get only one free week subscription before you have to purchase subscription. I mean come on I have almost a month to return it if I have to but only one free week. Its ok to use for simple diagnostic but beyond that your not going to get a whole lot extra. Its better than nothing in a pinch I guess.i used it on a 2012 Chevrolet Silverado 1500 and 2018 Nissan Murano.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works w/"Car Scanner" App Free w/out subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Bought one for myself at the $ 39.99 sale as the check engine light came on. Also bought one for BFF for Christmas. Saw an earlier review about avoiding the subscription by using the "Car Scanner" app . The icon with the white engine in the blue square. It works. Would recommmend to others to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 4 out of 5 stars

    Purchased as gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift and the recipient said they used it and it identified a small problem. They are pleased with it and will continue to use it so I purchased one for myself but I have not used it yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    FIXD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my car but I don’t have the car no more got a new car now so I gave it to a friend they love it

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Excellent Diagnostic Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool saved me tons of money by allowing me to diagnose the issues with my truck myself. It was simple to use and very accurate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This device is basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this device and was very unimpressed. it holds up to the fact that it lets you know about error codes, but other than that this device is not good for anything else. Its bluetooth capability in non existent and it ask you several times to log in your miles after you launch the app. My vehicle is 2014 this should have no issue reading the mielage from the computer, i returned this and bought an item for $20 that has better capabilities and more functionality. Do not waste your time with this!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fixd

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Most of the features are paid and require a subscription. has poor moisture protection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 4 out of 5 stars

    Does what expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says. Mostly tells you what may be wrong and a reminder for stuff your car may need. If it’s something big with your car you will need an actual diagnostic but still pretty neat device.

    I would recommend this to a friend
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