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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 569 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers recognize the Gen II Active Car Health Monitor for its user-friendly interface, affordable price, and accurate diagnostic capabilities. Many appreciate how it helps them save money and provides valuable information about their vehicles. However, some express concerns about the subscription requirement and limited functionality of the free version.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 569 reviews
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. It stopped working with my iPhone though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful device, good to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have it long. I returned it. I think it will give information about any codes causing the engine light to come on but I wanted more information and wound up downing around $200 to get a device with more capabilities. I was concerned about the O2 sensors and the unit I wound up buying have some detailed info about the O2 status, all 4 sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Detailed Diagnostic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very handy tool. Easy to use. Make sure to follow the directions. The subscription is free of charge . This tool gives a lot more information than other scanners!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money Saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped me self diagnose an issue with my vehicle that I was able to fix relatively easy and cheap rather than expensive repair shops. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah really loved the tool. I will buy again. Great and easy to use on the iPhone app

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 5 out of 5 stars

    neat little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat little gadget. You can attach it to the computer in your car and find out where the problem is when the engine light goes on. Let's you know whether the mechanic is trying to rip you off or not. I have used it twice already with great results

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 5 out of 5 stars

    Great addition to any vehicle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget, allows me to know what the problem is that turned the check engine light on. Helps me know if the problem is serious and can wait for service. Also let’s mechanic know I know what the problem is and what it should cost to make the repair.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Car troubles no more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and turned out to be the best money spent to diagnose car issues. Every code put out ended up matching the dealership codes. Proud gift purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good sale price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good so I bought it but have not tried it out yet. My son has one and used his to diagnosr a problem for me a while back. Why pay for the dealership to diagnose something simple?

    I would recommend this to a friend
  • Pros mentioned:
    Diagnostic

    Rated 4 out of 5 stars

    Fixed on lexus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful in diagnosing what problems your car is having

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, after Automatic went out of business.. I at least wanted something to identify any CELs.. it does just that which is awesome. Just what I needed and for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    FIXD is worth the time and effort to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So easy to use and the setup is easy. This will save you a fortune in costly diagnosis for your car problems. I am sure it has already paid for itself. Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driving a older truck like mine it is nice to know exactly what is wrong with my truck. So far it has saved me twice by telling me exactly what was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Check engine light

    Rated 5 out of 5 stars

    Fixed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! It tells you the code that’s making your check engine light come on and has related videos to help correct and fix.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Cool Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. You will get you money's worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to know what was wrong with my car. Check engine light was on. Turns out it was evaporative system. Replaced gas cap(most likely cause) with no effect. Since this is not a serious problem just left it be. Light has since gone out. FIXD works as advertised. Did not upgrade to the paid service.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Cool Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives accurate findings, it will be easier for me to distinguish if the repair shop/guy is lying or not lol device is tiny, makes it very handy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, easy to use and maybe not 100% but in the ball park. It will at least let you know if need to get it in service ASAP or can wait. I would definitely recommend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not keep the item because I did not realize that I had to pay a fee to get full benefit of the item. Returned to bestbuy.

    I would recommend this to a friend
  • Cons mentioned:
    Paid services

    Rated 3 out of 5 stars

    Paid services needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this and think its great but you need to use paid services after the initial rial. I wish I had read reviews that already state this. Not sure if I will keep it...probably will return it only because of the paid subscription.

    No, I would not recommend this to a friend
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