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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 153 reviews

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73%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use of the Virus Removal Device, with many stating that it is simple to run and effectively resolves virus-related issues. The virus removal capabilities of the device are also widely praised, with users reporting successful detection and removal of viruses and malware that other antivirus programs missed. While some users experienced compatibility issues with certain devices, the overall sentiment towards the product is positive, with customers appreciating its effectiveness and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 153 reviews
  • Rated 5 out of 5 stars

    Mr Anthony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my lap top it has 1 TB of ram which is more than enough its very unique in style and color very fast to connect downloads are fantastic I really enjoy the staff at Best Buy they help you find what you,re looking for you feel very comfortable when you make your purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work until I went through booting it from BIOS boot menu.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good virus removal, simple to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that is can be used on 3 devices and that it works as a USB.

    I would recommend this to a friend
  • Cons mentioned:
    Scan time

    Rated 1 out of 5 stars

    Forget this piece of trash!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work! Don’t get this one. It’s a waste of money. Scan took 20 minute just to initialize then 8 seconds to complete where the report stated 0 of 0 files scanned. E-mail to their site where they stated they would respond within 24 hours went unanswered for 8 days then only to tell me they were cancelling my help request. Not a good solution!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best for active virus only good for after u get infected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so for the Fix me stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the fix me stick thinking it would fix the problems my computer has. I don't think it worked as well as i was hoping for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m probably not the best reviewers 60 bucks is a lot of money to me and I’m taking my computer in to be fixed by a professional

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    does not work on my Dell XPS laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work on my Dell XPS laptop with windows 11. I tried several times and it would never complete a scan. I got a long email message from their support to reformat the stick and download a new os, it was way to complicated for me. so I just gave up on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped me was very knowledgeable and helped me make a good purchase decision.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix me stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fix what I wanted fix, it did find malware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fixmestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few products that give you what they advertise. If you have issues with your computer, please consderr this product. I can't say enough good about this product.

    I would recommend this to a friend
  • Cons mentioned:
    Scan time

    Rated 1 out of 5 stars

    Disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is rather haphazard. The scan times are too long and provide no additional information on than the minimum. The number of reboots is ridiculous and may occasion some a false registration response. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn't think much of this. Guess I didn't really know what to expect but I only used it one time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SOLUTION FOR SPYWARE MALWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I COULD NOT FIND ANOTHER SOLUTION FOR SPYWARE MALWARE THAT DID NOT REQUIRE GOING ON THE INTERNET...MY COMPUTER WAS ACTING UP AND WANTED A SOLUTION ON DISC THAT I WAS NOT ABLE TO FIND...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device if you have a virus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if this really works or not. I used it, but did not have any viruses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Detects, but does not permanently remove threats.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend your money on a better virus malware protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fix ME Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and increased PC speed, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item seemed easy, didnt work not worth the $60. Waste of money, I emailed the company all they said was sould work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fit-it for home computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when your computer has more serious issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good worth every penny user friendly also

    I would recommend this to a friend
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