Customers commend the Galiano Alta Qualita range, although some have noted issues with the oven. Negative feedback focuses on the oven's reliability and the oven door handle's design and sturdiness. The handle's installation is a particular concern for some users. More robust construction of the oven and its handle would improve the overall customer experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Pros mentioned:
Baking performance, Burner performance
Rated 5 out of 5 stars
Powerhouse range
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Before purchasing this range, we read many reviews from Best Buy customers, as well as customers who purchased this item from other suppliers. We were confident that it would deliver. To our surprise, our range arrived one week early! We have been using it daily for 2 weeks now and it is just incredible! I can boil water in just 3 minutes!! Our 6 burners allow us to have multiple items cooking at once. The convection oven is fabulous, cooking food much faster than a conventional oven. My previous appliance was double the cost and never had as much power as the Forno. We are absolutely in love with this range and hope it lasts a long time.
I would recommend this to a friend
Pros mentioned:
Baking performance, Burner performance
Rated 5 out of 5 stars
Best Range/Oven! Hands Down!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbelievably nice gas range and electric convection oven!!! We had to wait a month for it to come in but it was so worth it! Range cooks very quickly and the oven bakes evenly without burning to the sheets/pans. For $2K with tax, best we’ve purchased.
I would recommend this to a friend
Rated 4 out of 5 stars
Stove
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Man when I say I love this stove. Easy to connect. Great temperature control. I love it.
I would recommend this to a friend
Pros mentioned:
Baking performance
Rated 5 out of 5 stars
High quality duel fuel stove oven
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The oven quality is amazing and purchasing it through Best Buy was amazing. Everyone was extremely helpful and they loaded my 350 pound oven in my truck For me. The stove and oven is ver durable and professional quality.
I would recommend this to a friend
Rated 5 out of 5 stars
The oven is great.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was probably the best packaged, cared for, quality appliance that I have purchased. Everything worked right out of the box. The only downside I would think of is the handle on the oven door really needs a better installation design and needs to be more robust. Now, the real downside. Best Buy sold this stove without having it in stock. I was told by customer service on two occasions that my stove was at the wearhouse and would be delivered. 3 months later, I finally got my stove. If you want this stove, or any appliance that is not at the physical best buy, I would absolutely suggest a different retailer.
I would recommend this to a friend
Pros mentioned:
Burner performance
Rated 5 out of 5 stars
hidden gem
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing stove
Great power from burners
Wonderful range of control levels
I would recommend this to a friend
Rated 1 out of 5 stars
Oven broken after 3 months. Manuf unresponsive.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased in April 2022. Installed in May 2022. Oven stopped working in September 2022. Manufacturer is impossible to reach. I've called and sent emails. When you call they say to send an email and they'll respond within 48 hours which is a lie. It's been almost 2 weeks and no one returns my calls or responds to my emails. I've reached out to best buy, but no one is there to help stand behind this product.
No, I would not recommend this to a friend
Brand response from CTM Group
Posted .
Please ensure you are reaching out to our proper support address at [email protected]. You can also request a live phone call through this email address and one of our agents will ensure you have no issues with your range!
Rated 1 out of 5 stars
Biggest piece of junk
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, this one was a bad stove. And Best Buy won't support the purchase. Call Forno. Ok so we called Forno. Message saying send pictures, videos, name phone number and original receipt to a CHINESE email address? Ummm no. Done with both companies!
No, I would not recommend this to a friend
Brand response from CTM Group
Posted .
Hi Kathy,
Please ensure you are reaching out to the proper address at [email protected] as our support team is based here at our headquarters in Montreal, Canada. We will ensure your range is working properly and will answer any question you may have.
Customer reviews from zlinekitchen.com
User rating, 5 out of 5 stars with 1 review on zlinekitchen.com.