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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 196 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the Gen 4 Explorist HR Smartwatch 45mm Stainless Steel for its stylish design, large display, and comfortable fit. It offers a variety of useful apps and features such as waterproof capabilities, notifications, Google Pay, and NFC payments. However, some users have expressed concerns about its battery life and compatibility issues, particularly for iPhone users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 196 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice looking waych

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with watch Looks great reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, solid battery life, looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smartwatch. Beautiful, versatile, a Fossil...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, beautiful watch but I've noticed that it's a little heavier and clunkier than it looks. Also has a few minor lagging issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good-looking watch. I like the metal band. It may be missing one or two functions, depending on your wants, but, the price is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I've ever had (more of a pet peeve) is some times it doesn't like to turn the screen on when I hold it up to look at it. I don't always point it right at my face, so that may be it, but it works great, and has good battery life even after a year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great & Gorgeous Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my husband and it looks great and functions properly as a smart watch. Overall It's great quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder Looking Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to purchase this watch. I am definitely glad that I did. It looks amazing and the Wear OS update makes it fast. I use it more than my analog Fossil watches. I would recommend this item. As a matter of fact my wife liked it so much that she wanted one. So I bought her one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome Smartwatch for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a High School Graduation Gift for myself and I have to say I am thoroughly pleased with the smartwatch. Great Quality and very durable. Fossil even offers free band adjustments if the chain is too big on your wrist. High praises for the Fossil Gen 4 Explorist HR Smartwatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just before Christmas and has been a great smartwatch. Just wish that for the price of it that it had sound for audio alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this watch. Had to have 2 links taken out for a better fit but this watch is amazing. I had a moto sport 360 and replaced that watch with this one. Best choice ever!. It has very good battery life, wonderful features and you can swim with it on.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not for IOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently use an iPhone and this smartwatch doesn’t make the most out of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best looking smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as I love mine so much. It's the best looking smartwatch on the market for the money. The band options Fossil offers are great and they're so easy to change. Lots of great features and watch faces as well to choose from. Love this watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pretty but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking watch, but it's laggy and rarely lasts more than 10hrs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the watch had a nice fit. The only down fall was the buttons on the side got caught on things.

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Get the Gen 5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subpar. Get the newer model. Clunky. Slow. Not worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch, just not good for iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was very nice, stylish for sure. Unfortunately I have an iPhone and it’s not compatible.

    I would recommend this to a friend
  • Cons mentioned:
    Charging issue

    Rated 2 out of 5 stars

    Charger ring came off

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for only 8 months, both rings on the back used for charging came off. Went to best buy and was told that's a manufacturer issue. After looking up warranty from Fossil, it'll likely be 30 days before I'd get a replacement. When I had it charged, it worked well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice but not smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the 46mm Galaxy Watch with the plan to return the one that wasn’t better. While the Fossil looks nice and has a high quality band, it just wasn’t as quick and smooth as the Galaxy. Sure Wear OS has a ton more apps, I found that what the Galaxy had built in was adequate to my needs. I bought both watches from BB.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A nice smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an activity tracker. This is a nice watch, it has some cool features. Do not buy this watch for an activity or fitness function. The watch is not meant to be worn during a workout, and the fitness function is not great. Only buy this if your looking for a smart watch.

    No, I would not recommend this to a friend
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