Main Content

Customer Ratings & Reviews

Fossil - Gen 4 Venture HR Smartwatch 40mm Stainless Steel - Rose Gold-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 82 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 82 Reviews
  • Rating: 2 out of 5 stars

    Not as billed - NOT FOR IPHONE!!!!

    Posted
    JAC27
    • My Best Buy® Elite MemberElite Member

    I received a Fossil - Gen 4 Venture HR Smartwatch for Christmas. It is billed as compatible with my iPhone 8. This is very deceptive. The watch does connect, but it then does not share much information with my phone, which is the whole point of a smartwatch. Connecting the watch to my phone was relatively simple. This was the last simple thing. SETTING it up and USING it was NOT!!! First of all you have to have a gmail account and I DO NOT get notifications or texts at all. All the tools I love on my phone - such as calendar, notifications, shopping lists, and especially messages do not transfer to my watch. I do not want to have two places to keep track of appointments and To-Dos. If there is something I am missing, I would love to know how to really connect my watch to my phone. Otherwise this is basically an expensive bracelet that tells time and counts my steps.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful Watch/Battery Life is Terrible though

    Posted
    Rubyrender
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This watch was a beautiful watch although the screen was just a smidge too small but it was nice having the buttons on the side as well. I returned this because I was unable to receive calls or even hear music. I wanted to be able to at least hear a notification not just the vibrations as well as listen to music. The battery life lasted one day or less even if I hadn't touched it and just left it on inside the box and that's even with the setting to turn the screen off so that it wasn't set to always on. Other than that and the fact that it didn't come with many watch faces. I didn't really like any of them except maybe one and the apps I downloaded worried pain to try and get the watch faces over.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love!

    Posted
    Dorianne
    • My Best Buy® MemberMember

    This is a beautiful watch and I love everything about it. The only con is the battery life, but the charger is a very small magnetic disc on a cord, and I have a small portable phone charger that I can stick in my purse to charge. I'm retired, so most of the time I'm around the house, and can charge it on my laptop without even having to take it off. One of my favorite features is that it has Google Voice, so I can respond to a text by using Google Voice. That's really handy when driving. The watch works with Google Fit, and you can download that app on the watch. There are a lot of apps that you can download directly on the watch. I don't have to go into the phone app often,

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Loved the look until it didn't work

    Posted
    savannahforsale
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I loved the look and feel of this watch and it worked great for a few days, until it became extremely buggy and was showing multiple screens ghosted on top of one another and would take over 1 minute to do an action when I tapped on the screen. This was following an update from wearOS so I'm unsure if this was related to that, however, I had another wearOS watch that I was using at the same time to compare that did not have any issues. I returned this item for a full refund as I may have just gotten a defective one. If it works well, then I loved it while it functioned for a few days and I got a lot of compliments.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful watch

    Posted
    MrsHewson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is such a beautiful watch. Unfortunately I did end up switching to Samsung. With the fossil you can receive and send messages, receive phone calls but you have to still answer it on your phone. I did get connectivity problems which I thought switching to the Samsung would be better... But it was not. The upside of the Samsung vs the fossil is that there's a built in mic on the Samsung so you can answer your phone and talk on your watch... Hello James Overall, it is a really nice watch and for someone that doesn't need a built in mic.. this is definitely for you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    GEORGIOS but UI wasn't intuitive

    Posted
    michaelklann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    What is or isn't an "intuitive" user interface is very subjective but neither I (a tech professional), nor my wife (the wife of a nerd) found it very easy to use. This was chosen over the new Samsung Galaxy watch for its stunning style and quality band (typical of Fossil). It was returned for the Galaxy. My wife called me at work an hour after the Samsung arrived. She had it set up herself and was already listening to music on it and recording her stats in Samsung Health. Cheap rubber band and more money but so easy to use. Can't say enough how high quality the Fossil is in form and style. They just need better software.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Watch

    Posted
    Reptizen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this watch. I’ve had several smart watches and I really wanted an Apple Watch but couldn’t beat the price for how classy this watch is. It syncs and I get calls, emails and texts no problems. The only reason I didn’t give it 5 stars is the battery life is really bad. It lasts all day but not into the evening. Also I can walk for hours around a mall or someplace and it will say I only walked for 20 minutes. That might be a google fit issue but it’s disappointing

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    POOR battery life

    Posted
    NJwoman
    • My Best Buy® MemberMember

    I am shocked that there are other reviews that say the battery life is good, I could barely get 12 hours out of it and my days are longer then 12 hours! I do get a lot of reminders, that might have drained the battery faster for me, but clearly this watch doesn’t work for me. Yes, it is pretty, but it is almost as big and bulky as a Apple Watch and with it dying by 7 pm every night, I am going back to Fitbit.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Eeehhh

    Posted
    DesieB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the design of this watch. A few things I dislike are the battery life and it gets pretty hot at times. Also if I do not have the app running on my phone than the watch will not connect to my phone and I’m not sure if other smart watches do the same but it’s not very desirable. Everything else is good, I get my notifications fine as long as I’m connected and the watch face option is also cool. I also like the google fit

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great but....

    Posted
    AeroDonkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Specifically asked if this product would be on sale when purchased. Clerk said absolutely not. Week and a half later. Was 195 from 275. Mildly irritated. Watch was purchased for my girlfriend. She loves it, so that's a plus. It's well made, easy to fit if you have a watch too, and good battery life if set up properly. Happy with product. Not happy with clerk.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks very nice

    Posted
    PEARLS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I got it because of they way it looked. Then I started to use it while I was at the gym. Now i use all the time, to track my steps, keep track of my heart rate while exercising. I like that I can receive/send text messages while I'm at work without having to take my phone out my pocket.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very pretty smartwatch

    Posted
    JheMa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this watch last black friday, ive been using it everyday, it looks really pretty and very functional, the apps are amazing, weather,grocery list, calculator,fitness,heart rate and so many more. The down side is the battery cause it only last a day. I have to charge at night.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this watch for my girlfriend and she's loves it. Comes with all the features you'd expect in a watch expect for cellular which isn't a big deal. Has NFC for google pay and awesome OS so far. Works great with her new pixel 3

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great, easy to learn

    Posted
    Blinky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my wife. She learn how to navigate and all the features the same day she got it. The gold shines and get other people's attention, always asking her which watch is that. And the battery lasts long.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Does not stay connected to my iPhone

    Posted
    BabyRN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this watch, especially the look. Unfortunately it does not stay connected to my iPhone at all. So it’s great as a watch and it tracks my steps well but it does not do anything else. Unfortunately it is being returned.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice Watch but could be better

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is a very nice watch but it did have some screen problems after a month and I had to get it replaced. My replacement watch I have now is alot better. Just wish it had better battery life for the price. Be sure to get a warranty. It’s worth it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Watch

    Posted
    Maggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is an absolute beautiful watch, I get compliments on it daily! It tracks steps, calories, different workout options, time, texts, phone calls and more. The only complaint I have is I wish the battery life was longer than 24 hours.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    The workout features work well.

    Posted
    Ross
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought it for my daughter for Christmas. I didn't realize you cant respond to messages or answer calls. It's looks great and the workout features work well. But not worth the cost considering the lack of functions.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    5 star for the elegant style

    Posted
    April
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I decided to indicate 4 star because I feel like the watch bracelet is fading a little bit. And for me it's too expensive that compare to market value now the price is $199. I hope I can price match this.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Watch

    Posted
    TeeTee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The watch was great and looked gorgeous on my wrist but it wasn't for me. You are not able to talk thru the watch or listen to music from the watch that I wanted. The look of the watch sold me!! Lol!

    I would recommend this to a friend