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Customer Ratings & Reviews

Your price for this item is $250.99
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The comparable value price is $295.00

Customer reviews

Rating 4.2 out of 5 stars with 521 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the design, color, and size of the Gen 5 Smartwatch 44mm Stainless Steel. They find it comfortable and easy to use, with excellent quality for the price. However, customers are not satisfied with the battery life, which lasts about a day, and some experience connectivity issues with Android phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 521 reviews
  • Rated 5 out of 5 stars

    Amazing quality and looks great on my wrist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this watch to replace my LG Sport Watch when it broke after 2 years. Battery life is excellent, don't pay attention to negative remarks on that. If you set it up right and keep active only the apps you need, you can go all day without charging. I charge every 2 days sometimes. Volume for ringer and speakerphone is quite adequate. Very intuitive and responsive. Also, it really is water resistant holding up to heavy rains and washing it with soap after I come home. With all my research, I am confident that this is the best Android watch at a good price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch looks great and syncs perfectly with my phone (LG G7). I have mine set up to turn on when I tap the screen and always get over a day to a charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch and all of its features. Two weeks ago the clasp just let go and it won't stay closed. That would fall within Best Buy's 14 day return policy. The problem is, I don't live nextdoor to a Best Buy and it took me some time to get back to one. Now I'm being told that the only thing I can do with a $250 watch that is less than a month old is pay an additional $60 for a new protection plan on it's replacement. I'm trying to figure out how a defective product is somehow my fault. I only say that because the $60 feels like a punishment. It could be a great watch, if I can keep it on my arm.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband, and I could not have been more pleased with it! This watch is easy to use, comfortable, well made and looks nice on.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Wear OS watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had both this and the Galaxy watch active 2 and kept this one! Loved the way this tracked my workouts better, only advantage to Galaxy watch was the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! Excellent quality for the price. I've had Samsung and Apple smartwatches. This one has been the best watch I've owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for everything that I need it to! I do wish the battery lasted a bit longer but overall, i absolutely love it. Definitely go Google OS

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It will do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fossil for the style of the watch. I am not to satisfied with it, the battery doesn’t last. I think I’m going back to my Apple Watch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need and charge lasts all day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement over my Ticwatch E. The two auxiliary buttons for my two favorite apps are a blessing: the top button for weather and the bottom button for a calendar app that give scrollable monthly calendars. The speaker and microphone give answers to questions via Android's Google Assistant. And the heartrate functions in Google Fit. I charge it overnight and start wearing it at 8AM. By 11 PM when I start charging it, it has about 67% charge still left. (the first few days it wasn't quite so good, but that's when apps were being downloaded).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first smartwatch and I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome watch. Absolutely no issues with it. Some reviews say battery life is not that great. But my battery life is good. I go with it all day long with battery, i could probably get a day and a half. With everything turned on. The only thing is that there is no built in app to track your sleep. That was the only draw back for me. But watch is great, no lag, freezing.. nothing like that. If you're reading this BUY IT. I was in your same issues.. looking through reviews. Hesitating to get it or not. Until i did.. and it was the best choice! Get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking WearOs watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this watch as it works well with my phone without any linkp problems. WearOs has its problems but is fine for my needs. It also looks good on the wrist and looks fine when i wear a suit. Battery gets me through a full day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery is good for 8 hours, Stepcounter failed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery will not go 12 hours, more like 8. The step counter failed after day 1 although it appeared to count reasonably well. When I attempted to get a manual after 24 hours they referred me to Wear OS. The tutorial isn't helpful and is very difficult to turn off. This is a big watch so I was hoping I would be able to read steps and heart rate but the watch only uses part of the screen. They do have lots of choices for watch faces, but none give you better sized readout. This was my second attempt at a smart watch, the first was a Fitbit which counts steps while you are driving, so at least this one counted more accurately. Returning it today!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart watch that works well with my iPhone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this watch. It works very well with my iPhone X. I did have some issues in the first week or so - including having to reset it to factory settings once or twice. However, once all the software updates to the watch were completed I have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Best smart watch yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch after having galaxy s2 for a couple of years. The s2 is a good watch, but I really like the Google assistant on my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Smartwatch on the Market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Android smartwatch around. It will work with an iPhone as well. The quality is top notch. The leather band included is high quality stitched leather with a rubber lining to prevent irritation. The case is a stylish stainless steel and the band can easily be swapped out with any 22mm. Battery life is as good as you going to get with Wear OS. There are multiple battery power options to extend as needed. I like it better than an Apple watch because it as just as high quality and gives you a ton of customization options.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Junk junk junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather get a root canal than use this watch again it's terrible .operation system is bad and the battery is terrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch, if a bit expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch! The band is super comfy. I usually can't stand non-fabric bands, but with this one, I switched it to one of my fabric bands and switch back in a short time period. I'm a woman, and have fairly small hands at that (I wear size small gloves), but this watch doesn't look oversized on me. It's well designed aesthetically. I chose this watch because I wanted a current gen watch with wearOS, and I'm quite pleased that this is the watch I ended up with given that parameter.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This quickly became my favorite watch to wear! It doesn't look like a smartwatch, which is nice. It looks like a high-end watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smartwatch purchase I've made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fossil Gen 5 watch is seamless and butter smooth on user interface - better than I expected! Battery life is getting better each day, and the speakers are surprisingly clear, too. Many battery saving options to help customize and adapt to your usage. Charging time seems to be relatively fast, and there are so many useful apps through the Google Play Store that are free to download and easily synchronized with my Pixel 4 XL. No complaints from my experience thus far. Would highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Best in Wear OS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smartwatch, love the sleep tracking, the steps counter, the Google Assistant! Great watch overall.

    I would recommend this to a friend