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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21192 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 21,192 reviews
  • Rated 5 out of 5 stars

    Wouldn’t order without my consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mikey was awesome! He has always given me great options for every situation I throw at him. Couldn’t recommend him more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with new Samsung 75”. Nakia couldn’t have been more helpful… she was friendly, knowledgeable, and very professional in her assessment of our wants and needs. Will did a great job installing our equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, stereo, speaker purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron is great to work with. Suggests what is right for the job, does not over sell unless looking for higher priced options. See him for your next tv, speaker or stereo needs before you buy elsewhere!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure professionals. Gave me expert details and consultations. Prompt on delivery and installation. I have been recommending Best Buy to all my friends. 0 Interest payment is like an icing on cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Service Experience Was Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and dryer. Our salesman was very knowledgeable and helped us choose both appliances. We had a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listens to what I am asking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes surfing the internet works, but if you want to save time just check with your consultant. Chris listens to what you need with price and quality in mind. Within a day or two, provides a few options that you can check, rather than the hundreds of choices on the internet. Love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Dubenion was the tech on this purchase. I had some wacky idea’s that James addressed and professionally explained, James was patient and did not rush me into a deal. James and Best Buy are top notch for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Our Consultation was so easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so helpful having Adam come to our. We build home to help us select everything we needed. He was so knowledgeable and made the entire process so easy. I would highly recommend Adam for your in home consultation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Things were well ecplained and I was able to adk questions. Mikie is very professional and he helped me make good choices. I asked for a hard cooy of the receipt and Mikie providrd it timely. He is an asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was really friendly and knowledgeable about items. Felt like he was pretty honest with his answers and suggestion. Did not make me feel pressured one way or the other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy consultation was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultation/installation was professional, timely and accurate with all phases of the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather did an outstanding job helping us get our TV. She went out of her way many times when others in the company did not. She made the buying and installation process go smoothly. Please see that she and her immediate manager receive this. She provided the best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to purchase the right products for y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home consultant Lorenzo is outstanding! He helped us first with a 4 piece kitchen appliance package. Then when our dryer went on the fritz, he helped with the right package for us. Extremely convenient, helpful and thorough. I would recommend this buying process to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant Toni Silva gave us options within o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were struggling to decide the right Tv and sound bar would be right for our family room. Our consultant did a great job helping us and handling the purchase and installation process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Destinee is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destinee has been wonderful. Always is pleasant, helpful and knowledgeable. Has gone above and beyond. Receptive to our requests and has delivered solutions to problems and concerns. Definitely would recommend her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best guy in Town

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with a tv and the expert was very helpful. He came at the promised time, measure and helped me get the tv I loved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul was here to install my Sonos soundbar and speakers. Everything went well except he was unable to link my iTunes Apple account to the Sonos app. He told me to try the next day which I was unable to accomplish. In general everyone from Best Buy that is come here to install various devices have been terrific. Add a title

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel very safe with security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an in-home consultation through Best Buy, we bought 3 Ring security cameras, plus an Echo spot and some Hue lights and had them installed by the Best Buy Geek Squad. We found everyone that we dealt with very professional and knowledgeable and willing to listen to what we wanted to achieve. We couldn't be happier with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our advisor was terrific, prompt and very knowledgable. She guided us toward the best product for our gazebo, that also fit our budget. I would recommend her to anybody needed consultation for TV and sound install inside or out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will and Dan were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will and Don are more than just salespeople, they became friends. They made sure I took my time and they helped me picked the right TV. These guys are the greatest. I just sent my son to them and he bought two TV’s!

    I would recommend this to a friend