Customer Ratings & Reviews

I have been singing the praises of your In Home Advisory service to my friends and family. I was delighted with the quality of professionalism, information, and caring our consultant had. I was able to make a buying decision feeling confident about the choice I had made because of the education I had received about the various products.

Conner Hart did a great job in finding my needs and arranging for delivery. He is professional friendly, and makes sure to meet the customer’s need People like Conner make me shop from Best Buy and distinguish Best Buy from other stores

This was a follow-up appointment with Tyler Curtice an In-Home Consultant and again, I was very impressed. He was very patient, confident and reassuring. These In-Home Consultants are worth every investment penny if they’re like Tyler! Thank you Tyler and BestBuy! I’ll be back.

Elvis was the very best. He took the time to listen to our plans and spent all the time necessary to present a plan that we understood and would meet/exceed our requirements.

Our home consultant, Bryan, was very helpful. He was friendly, polite, knowledgeable, and efficient. We made a great decision to go with Best Buy’s home consultation. Thank you, Bryan.

Second delivery of my refrigerator with Louis and as before he is the best! I ordered my second one by also requested that Louis deliver it. He does a complete job making sure everything is working, straight and level.

We had a technician out to our home to program a new Logic-tech remote to our new outdoor theater, sound system and receiver. He was very professional, knowledgeable and information-able. This service was done in a very timely manner and we are very happy with our over all experience.

I have been a Best Buy TotalTech member for a while. Meeting and working with Barry only reinforced why I work with Best Buy. His professionalism, thoughtfulness and knowledge is the best.

Luis went out of his way to help, investing time and effort way beyond what I expected. His depth of knowledge and personal touch from purchase to delivery was incredible. Highly recommended, and very pleased with the outcome.

Expert was super professional and knowledgeable on the items that we purchased. He knew what we would need to complete our outdoor surroundsound.

The technicians that came in to install arc system were so professional, and very nice and so clean did not leave any mess at all. We are so satisfied with everything they did.

Adam is extremely knowledgeable and is always thinking about every angle in his suggestions for an ultimate home experience

We had our current tv moved downstairs and a new tv and sound bar installed in out living room. The experts showed us the new remote and capabilities of our new equipment. Very quick and efficient and took all the boxes and plastic with them.

We needed help with our home entertainment system upgrades and we contacted Best Buy for help. The experience was excellent and the installation crew did a five star job, we are very pleased with the finished job.

I had had not-so-good experience with another brand of home security. Zach took his time, explained everything, took my budget into consideration, yet helped me get exactly what i needed to feel more secure. I could not be happier.

We needed ideas for surround sound on our patio and living room areas. Bradlee was knowledgeable and listened to our vision and recommended a great solution.

On yesterday's install, we discovered that the receiver installed a few days ago was not adequate for the requirements of the tech system in this room. Now we are waiting for the "fix" to arrive so that all will be well. Mr. Austin Mize is a well qualified IH Associate who works for complete satisfaction of the customer. Thanks Best Buy!

Excellent service overall What sets it apart is the responsiveness and integrity

Greg has been one of the very best people we have worked with at BestBuy. Extremely knowledgeable about the products you sell, set up and install. In my opinion He is a VERY VALUABLE employee to Best Buy....and directly responsible for the MANY thousands of dollars my wife and I have spent recently at Best Buy!

Tyler was so patient, knowledgable and helpful that it made it seamless to get my technology selected, paid for and shipped. What a difference than working with on line companies.