The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
Rated 1 out of 5 stars
Buyer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this on 6/6. Its been on delay since. Ive tried to cancel online. The cancel button is grayed. I called and talked to customer service yesterday and said please cancel because I found another one. I was put on hold. She came back and said it was canceled. I just now checked. Well, its still on my account. Whats the problem? You don't think waiting for over 30 days and holding up my money isn't enough?
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
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Thank you for sharing, and I’m truly sorry for the continued frustration this has caused. You’re absolutely right—waiting over 30 days without clear resolution, especially after requesting a cancellation and being told it was processed, is unacceptable.
I understand how upsetting it is to have your funds tied up for this long, especially when you've already found an alternative. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 4 out of 5 stars
Easy install
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks sleek. Seems to warm food up quickly. So far, so good.
Thank you for reaching out and bringing this to our attention, Susan. We understand how important it is for your clock to function properly and for the appliance to be easy to keep clean.
To provide you with the best possible assistance, we encourage you to contact our support team directly. You can connect with us via Live Chat at Frigidaire.com for real-time help, or if you prefer, you can call us at 1-800-374-4432 during our business hours, Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
Rated 5 out of 5 stars
Frigidaire over the range microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good, works great! Installation service exceptional!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good microwave, looks nice and matches the stove. You have to read the manual to figure out how to set the clock. The door is not push but pull method. Seems like an old feature on a modern product
Hi, JeffreyB! Thank you for your feedback! We're glad to hear that you're enjoying your new microwave and that it complements your stove. Regarding setting the clock, we recommend referring to the user manual for step-by-step instructions. If you need assistance, we’re happy to help! As for the door design, Frigidaire carefully considers both functionality and durability when designing our products, and we appreciate your input. If you have any questions or need further support, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We’re here to help! -Angel
Rated 5 out of 5 stars
Exactly what you think it is
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clean look and works as expected. Buttons are easy and make sense.
Hi, Tialala! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire oven, microwave range. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Rated 1 out of 5 stars
Bait and switch delivery dates
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered a microwave and received a message from best buy that delivery was quoted and set for between 7:00 a.m. and 7:00 p.m. Jan 15th. No a.m. call. At noon I called bestbuy and was told it was backordered until February. They didn't bother to notify me that the delivery was cancelled.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought it due to looks and low price. yes, it heats up the food, but the clock does not stay on. repeated service calls only to be told that frigidaire does not believe in keeping the clock on. the instructions in the owner's manual, and the on/off setting on the clock button do not work as stated. i wish i never bought it.
Hi there, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico