Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 56 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the 10,000 BTU Window Air Conditioner's cooling capabilities, noting its effectiveness in cooling larger spaces. Many also appreciate its quiet operation, a significant improvement over previous units. The BTU capacity is also frequently praised as suitable for the intended area. Positive feedback also highlights the unit's appropriate size for various window types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great for a large room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well at keeping my living room cool. I was told I needed 12,000 BTU to keep the area cool but this 10,000 BTU unit is doing the job. When I keep it running for hours, it cools down other rooms too. The only drawback is that it was a bit complicated to install so I had to pay Geek Squad to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Cooling, Noise level

    Rated 4 out of 5 stars

    Very happy and cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live where delivery cost 5o get things you want or need. I did not think I would find a unit that was the BTU'S I WANTED. and not pay for it twice cost plus delivery. Impressive best buy bringing an AC with free delivery. And best of all its truly quite enough my neighbors dont call and complain. 100. Fines And it does keep it cool. Im extreamly satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Btu, Size

    Rated 5 out of 5 stars

    Gets the job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 6k BTU model of this unit for 2 years and recently upgraded to this 10k BTU one because it was on sale. It's significantly larger/heavier than the 6k. If you're a small person or live alone it's something to think about when installing or removing it for seasonal purposes. Great product though! Been very happy with it. I should note I'm cooling a ~1200 sq foot house (1 story) with one. I have a series of fans set up to push the air around but it's working!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 4 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the unit was shipped to me, it was missing one of the pieces that connects the side panels to the unit. Best Buy couldn't do anything about it so I had to contact Frigidaire directly for them to send the part. The good news is they shipped it out for free, the bad news is that they refused to overnight it and it took a week to arrive. The unit cools the area pretty well. The temperature I set it at isn't the temperature it cools the room to, but once you get that figured out, you can decipher what set temp will get you what you need.I haven't tried the timer settings so I can't speak to those. It's fairly quiet so that's a good thing. Overall, it works.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great Unit. Quite and puts out a lot of cold air.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a unit that was more than 20 years old. This new one is so much quieter and really puts out cold air. I also like the eco features.

    I would recommend this to a friend
  • Pros mentioned:
    Btu

    Rated 1 out of 5 stars

    ONLINE BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase 2 of these units online due to not having a car to fit them in. Both of them were delivered damaged, I have made at least 5-6 phone calls to best buy to have them come to pick them up get my credit and purchase 2 others at the store with the help from a friend with a SUV. Its been almost 2 weeks and I am still waiting for UPS to come and get them. I had purchased them at a cheaper price online and now they are about $50 more for the same unit in the store. I am so disgusted right now and it is about 95 degrees out and my apartment is hot as heck. VERY DISAPPOINTED with Best Buy right now!! PS> If you order it online you cant return it to a store!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I hate to hear about your A/C experience, Capone. Please take a moment to contact us directly. We would like to review your account and see what assistance might be available. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools a big room very quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for using on my living room which is over 400 ft and it cools pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good A.C. unit, just what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect A.C. unit for the bedroom, cools down quickly and stays cold!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome AC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puppy is great. It keeps our room cool and it is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A/C

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a/c works great and cools my house with no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good small-room AC unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit's alright. Doesn't seem to cool exactly 450 sq ft, but it does an okay job for the bedroom in my apartment. .Don't expect much from it if you keep it on economy mode. Especially during 90+ degree weather. The remote is handy and you can change the settings from a pretty far distance if you aim it correctly. Plus the filter is washable so you don't have to pay for replacements. Overall, I'm satisfied with my purchase and am grateful to have my home cooler this summer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works great - very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A reliable a/c window unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire is a quality and reliable a/c window unit. Economy mode and sleep button work well.Bought it for a medium room and worked as promised by manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Top choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a/c is very quiet and does a great job on cooling my big living room.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Dirk, thank you for taking the time to share your feedback with us. We are excited to learn that your new air conditioner is doing a great job for you. Best Wishes, Jennifer Frigidaire

  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    Just Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is just what i needed, got it in my bedroom which is pretty big, i haven't hit the high level yet because its tooooo cold!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    strong but quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only been using this unit for about a week, but so far have found it to be quiet but powerful, cooling our room quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new AC that would fit into my window and staff at BB were very helpful an knowledgeable. I ordered my product at the store and it came in on time. very convenient pickup, I was notified promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    It works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy but if you learn to block it out it is fine, this a/c does the job well, the room quickly cools the energy saver thermostats works well, a reasonable temp for me is no more than 72 and no less than 70, at 70 I find myself freezing at 72 it is perfect. The geek squad installed it and did a great job am thankful for their professional support and help as I am not savvy with putting an a/c properly in the window and sealing its best to let the experts handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice window A/C

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable Window A/C. The timer and economy buttons work great and are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good, but loud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased and installed this AC unit. Overall it works great and keeps our front room and dining room cool. It is pretty loud if you're near it, and in Econ mode (the default mode it runs in) the temperature fluctuates wildly as it turns itself off and back on to cool the room down again, so beware of that. Otherwise, works as intended.

    I would recommend this to a friend
Sponsored