Customers have good things to say about the ice maker's ability to keep up with ice production compared to previous models. However, a common complaint centers around the small size of the ice cubes produced, even on the "large" setting, and some customers find the water tank design inconvenient. The lack of a water filter is also a point of concern for some users. Improvements to ice cube size and water tank design would likely enhance customer satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Cons mentioned:
Water tank
Rated 1 out of 5 stars
ice machine
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
there is always small things floating in water do to the opening inside the machine between where the water go and the back inside.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Trich! Thank you for your review. Your feedback is valuable to us and has not gone unnoticed. Should you need further assistance, please feel free to connect with us. ~Briana
Cons mentioned:
Ice size, Water tank
Rated 4 out of 5 stars
Great for short term use - parties, etc.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item looks nice and works very well. But it wasn't what we were looking for. It makes ice really fast and works well. We were looking for something that made ice and filtered water so my elderly mother didn't have to make ice cubes and buy bottled water. It does NOT filter the water as was told to us during an online chat with BestBuy. And the ice melts and is reused to make more ice if you aren't using it constantly. So not for long term use.
I would recommend this to a friend
Cons mentioned:
Ice size, Water tank
Rated 4 out of 5 stars
Good price for what it can do
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice ice maker. Does pretty good on making ice.
The only draw back is adding water to the tank. There is a side door that you have to open and fill the tank with a 20 oz. cup, one cup at a time! No way you going to fill it with a pitcher. I should give it three stars because of this. I find it better than our previous ice maker that would not keep up with ice making, that's why I give it four stars.
I would recommend this to a friend
Cons mentioned:
Ice size
Rated 3 out of 5 stars
To small for family of 4
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the ease of use.. but to small for a party
Also the cubes are to small..even when you select large cube
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Dave! This ice maker should be able to produce up to 26 pounds of ice in a 24-hour period and will store 1.3 pounds at a time! A larger capacity model may be a better fit for large parties. Thank you for your feedback! ~Ashton
Cons mentioned:
Water tank
Rated 4 out of 5 stars
Good ice maker
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice ice maker. Verry happy with puchase. Much more sanitary than other machines. Odd design choice having to load water from the side though. Can be a pain at times.
I would recommend this to a friend
Rated 5 out of 5 stars
Clean and efficient
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
More hygienic than my last one. Water feature is nice. Only thing is it is louder than others I have had. Doesn't bother me at all though.
I would recommend this to a friend
Cons mentioned:
Water tank
Rated 4 out of 5 stars
Great backup icemaker
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this when I am entertaining guests. It advertises to make 26 lbs of ice per 24 hour period and I would say that is accurate. The only thing I wish it had was an option to hook up to my reverse osmosis line. Filling manually is not a big deal however considering the economical cost.
I would recommend this to a friend
Cons mentioned:
Ice size
Rated 5 out of 5 stars
Excellent Product
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ice maker has two options to make ice which is small and large. It does’nt change the size of the ice even though that option is there. I will still give it 5 stars because it works well just like the fast food restaurant and I have no regrets. I would purchase this again
I would recommend this to a friend
Rated 3 out of 5 stars
This review is for the store customer services
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product arrives with the box complete damage and when I returned I just tell me just sent like that from the manufacturing well I returned.
I would recommend this to a friend
Cons mentioned:
Ice size
Rated 4 out of 5 stars
Ice maker
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Ice cubes are a little smaller than I thought but overall a good product
I would recommend this to a friend
Rated 2 out of 5 stars
cynthia walter
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
l bought this in july and it died in jan so it only lasted 6 months
No, I would not recommend this to a friend
Cons mentioned:
Ice size
Rated 1 out of 5 stars
Mamaw
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very disappointed!!!!! It barely makes enough ice to fill one large glass.. is reads 11’’ 26 - Lb. Icemaker. I thought it meant it made 26 pounds of ice not that the machine was 26 pounds.. Very misleading I would never recommend this to anyone.
Linda Fox
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Sandy's icemaker
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Little noisy but a great product overall.
I would recommend this to a friend
Cons mentioned:
Ice size
Rated 1 out of 5 stars
Stopped working
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have not had the very long and it stopped working and now we are having trouble getting it returned/repaired
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Valued Customer. We are sorry to learn about your ice maker. It is our pleasure to help get you on the right track, please call our partners from Curtis International as they will help resolve this matter. You can reach them at 800-968-9853. -R'Shaye
Rated 5 out of 5 stars
Cold as Ice
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was shipped on time and arrived earlier. I thought that was an excellent sign. The product push out a great amount of ice quickly. I also, felt the water dispenser was gave a great filter taste.
I would recommend this to a friend
Rated 1 out of 5 stars
Starting leaking after 7 months
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 7 months of working good unit started to leak water out. Purchase Best buy ESP at time of purchase just in case such issues arose. Best buy did not fix leak just replaced unit, exercising ESP 3 year warranty completely. Needed to buy new ESP .
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello JerryS, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 11" 26-Lb. Icemaker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works great. I keeps making ice all day and night. It is perfect and i love the fact that i can also get cold water from it as well. I would highly recommend it
I would recommend this to a friend
Rated 5 out of 5 stars
VERY HAPPY
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this thing. Has freed up space in my freezer and fridge and I never run out of ice :)