Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $431.99

Customer reviews

Rating 4.4 out of 5 stars with 38 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers are impressed with the size and storage space of the 12.1 Cu. Ft. Frost-Free Upright Freezer. They appreciate that it is spacious and has sufficient storage space to meet their needs. However, some customers have mentioned that it is noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Rated 4 out of 5 stars

    Great price for freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought freezer as Christmas gift for son & daughter-in-law. Thought it was a great price. Delivery time worked out very well. Only glitch was that the freezer had a slight dent on the side. But, it was at the back of the freezer & not noticeable at all. We were given the opportunity to get another freezer or 10% of price of freezer returned to us. We chose the latter. So, we were happy & so were the kids! Overall, a nice experience & would definitely shop with Best buy again. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great freezer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pleased with this purchase. It is just the right size and the price was decent. It holds everything I want it to. It seems to be a little noisy but nothing out of the ordinary I guess. I'm still glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good freezer for two people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it because of its size and it is frost free. However it is VERY noisy, glad it is in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    convenient, works excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 95% pleased with this freezer. It looks great, works great, has sufficient storage space and best of all has very easy access. I no longer have to hang on the side with my feet flopping in the air above my head. The only thing I would change is making them like the old days so the door can open to right or left as it would be a little more convenient if my door opened to the left. I only hope it lasts as long as my Frigidaire chest freezer which is 22 yrs. old and still running great, I just couldn't hang upside down anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Light, Size

    Rated 5 out of 5 stars

    good upright freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the upright freezer for my basement - it's the perfect size - doesn't take up too much room. I also like the lit interior ( something my old freezer did not have.) It is new ( I've only had it about a month or so) but so far, I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great small freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement freezer since our old one quit. This one was easy to set up and holds a lot of product. Jammed in 280 lbs of hamburger plus a fresh butchered pig with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cold.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great,just the right size for my needs. Very dependable and it keeps things frozen to say the least. If I could rate it higher I would..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    plenty of space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this freezer,plenty of room, but it's a little noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. I purchased a 1/4 of beef and needed extra freezer storage. This size was just perfect and it holds a great deal of food. The door closes securely and it stays nice and cold.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at a Best Buy Appliance Outlet store; it was very dinged up, but we got it more than half off, so we couldn't complain- it was just going in the basement. I am shorting it 1 star only because it's fairly noisy. We have been using it only for a month, so I really can't complain yet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this Freezer is the noise. Its very noisy when running, its not suitable for a kitchen unless you don't mind the noise. If I had a another choice I would probably buy a different brand next time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since that's all I could come up with for a negative , it's clear that I'm pleased with this freezer. I just needed or rather wanted something for overflow and to be able to take advantage of good sales. Perfect size. Seems reliable and bonus.....self defrosting. Absolutely no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    spacious interior. compressor a little noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves on doors and in main compartment are at convenient height and provide easy access and allow for a variety of package sizes. Interior light illuminates interior nicely. Only drawback is that compressor isquite noisy and obtrusive when it is cycling.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good frezzer for want we need it has a light which my other one did not have it is self defrosting

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect size, works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect size, holds everything we need it to. Delivery was perfect. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of use. great design.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to own a chest freezer, which made it very difficult to reach for items on the bottom of the freezer. We also realized that it could be very dangerous for our children to reach down into the freezer, fearing the lid may slam down on them. We replaced our chest freezer with an upright unit, which opens up like a normal fridge. Food items are easily accessible. No more worries of dangers to anyone using it. It also takes up less room in our garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good small freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small freezer for additional food meets the bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good freezer with sufficient space. Movable shelf dividers would be very useful in organizing the contents.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and a nice size. Frost free is a nice feature. Just plug it in and use it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice, compact size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a nice. compact freezer. This one fit the bill and is doing a nice job!!!

    I would recommend this to a friend
Sponsored