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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 926 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the size and storage space of the 13.8 Cu. Ft. Upright Freezer, frequently praising its affordability and frost-free design. Many also appreciate the bright interior lighting and reliable temperature control. However, some customers have noted concerns about the freezer's noise level and the difficulty in opening the door, while others wished for additional shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 926 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed extra freezer space for items purchased on sale and Sams. Our freezer with refrigerator was not large enough. The reason for the four star rating is because the freezer does run quite a lot and probably isn't as cost effective as others its size. We like Best Buy and the Frigidaire is a name brand and the cost to operate wasn't that important.

    I would recommend this to a friend
  • Pros mentioned:
    Frost free

    Rated 4 out of 5 stars

    Good freeze...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best freeze we found automatic and frost free...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had to send the first one back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have to send the first one back because it stopped working. It was hassle free, except for the waiting to have them both delivered. basically, I did not get a working unit until a good 2 weeks after I purchased it. Staff was friendly and helpful. Second unit seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Works really well but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely provides alot of space but very bulky .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Seems quiet. Love the number of shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great little upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer for just what I needed. For the price you can’t beat it. The wife and I was looking for more freezer space and this upright was perfect for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Seems very good, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a nice size, both internal -large- and external - not too big - and food stays frozen, BUT when the motor is on, it seems too loud. This is bothersome, NOT because it is too loud, but because I do not know if it means something is or will be wrong. I have put off calling Best Buy, as I can not imagine what the rep will say -- but I will get to it in the near future. Might have been nice if Best Buy alled a week or so AFTER item arrived, to see if there were any issues.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Freedom2! I recommend contacting an authorized service provider if the motor sounds are not unfavorable. Thank you, Courtney Frigidaire

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Freezer is working satisfactorily since bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far I hope it sall continue in future

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery was good. It is working good so far! Would not recommend for indoor use since it can be too noisy at times. Definitely good for garage use, very spacious too.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic freezer for an awesome price. Not a lot of bells and whistles but it gets the job done. It's a little louder then I would prefer but we keep in a room away from the family.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little loud but we have it in a utility room. We purchased half a beef and a pork package and it all fit perfectly with plenty of space left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is a BEAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Fort Worth Texas where it gets HOT! I put this in my garage as a secondary freezer. It has no problems working in a hot garage. So much that we had a 9 hour power outage on one of the hottest days of the year. Garage temp must have been 120-130. Absolutely nothing melted during the long outage. I normally store a couple of bags of ice in this freezer, and not one drop of water melted from it. I'm completely impressed of the quality and the price of this device.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're very pleased to hear that your freezer meets and exceeds your expectations, Christov! -Courtney Frigidaire

  • Rated 4 out of 5 stars

    Great size freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching for a small and reliable freezer for our garage, I came across the Frigidaire 13.8. This freezer is quiet even though it's in our detached garage. It's small but roomy for a 14 cu freezer. Best Buy delivery was great and courteous. It's almost 30 days since I have this freezer and happy with purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes at 0 or slightly below which is good. But it has a cellophane wrapper on the front that crimped up and I pulled on it not knowing what it was, and I think it is supposed to be there, It wasn't all the way down and had a crimp in it. So what do I do with it???

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for extra freezer storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this in my basement. It gets a little loud, but nothing major. Great for extra space, since my fridge/freezer is small.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Lots of room. Gets very cold like a deep freeze. I wish it had one more shelf. But other than that highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we were looking for. It has plenty of room on the doors as well. The only drawback is it is a little loud when it's running.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Size

    Rated 5 out of 5 stars

    The unit is working well and just the right size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate an upright small freezer for the user not requiring a large family sized unit. This does the job and having a light come on when opened is another plus.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little freezer! Lots of space for the size and am so happy I got the upright instead of the chest freezer, as everything is readily visible. I also like the green light at the bottom to let you know it's running. It is a little bit noisy when it comes on, but it's in the garage, so not a problem at all. The only thing that I don't like about it is the seal is so strong that you have to pull really hard to open it, and once you open it, it's so tight you have to wait a little while to reopen again. That's the only reason I didn't give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great freezer and a really good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several smaller upright freezers for my vending trucks before but this one was cheaper and roomier than the others. So far I'm quite happy with it.

    I would recommend this to a friend