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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the size and storage space of the 13.8 Cu. Ft. Upright Freezer, frequently praising its affordability and frost-free design. Many also appreciate the bright interior lighting and reliable temperature control. However, some customers have noted concerns about the freezer's noise level and the difficulty in opening the door, while others wished for additional shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 926 reviews
  • Pros mentioned:
    Lighting, Storage space

    Rated 5 out of 5 stars

    great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer has a lot of room for my frozen food, the lights are bright , so it is easy for me to find what I'm looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Freezer with a surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A freezer is a freezer, right? It's a big box and it gets (freezing) cold along with the 47 boxes of Costco Ice Cream Drumsticks we have in it. OK, so what's the surpise? When you shut the door on this freezer it immediately activates a feature whereby you can't open the door for about 10 seconds. It creates a "seal" so tight that you cannot open the door. Obviously, this is a cool feature (pun intended) because you don't want the cold air escaping if the door was loosely shut. After about 10 seconds, the GI Joe door grip-seal deactivates and you can open the freezer door with ease. Perhaps I'm late to the freezer party and all freezers have this feature and you're thinking "What planet is he from?" "Nanu nanu"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are pleased with the product and the people that installed it we are not happy with the big oil stains left from the trucks rear tire area. We sent pictures and emails to both Best Buy and the store but no response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product; excellent delivery and setup. can't go wrong with best buy products. Any problems and they address immediately., but only had 1 problem 1 time and that was only because I couldn't see to properly program a VCR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a freezer this one is worth the investment. It is cold and it seals itself when you close it.. It does not cause freezer burn and keeps all of your frozen good completely frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our chest freezer. It’s so much easier to access. It’s quite large. I love that the seal is extra strong so it keeps things from getting warm and defrosting. I think that will help with freezer burn over time. Let’s just see if it lasts. Our trustee chest freezer cost about 100 bucks and it worked like a dream for 10 years. We would just lose things at the bottom of it and it was causing marital disunity. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Size

    Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great! Lighting inside is very bright. Just the right size for our needs. Great customer service and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Spacious and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. vacuums air out as soon as closed. Slightly difficult to reopen, but easier than the chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer, easy to get to items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. Separate shelfs for beef, chicken, pork, etc. Side door compartments for small items. However, would not reccomend for hunters, way to much meat.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    EXCELLENT ALL PURPOSE FREEZER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY SECOND TIME IN ORDERING THIS FREEZER...FIRST ONE LASTED 13 YEARS WITH NO PROBLEM WHATSOEVER..SITTING IN THE GARAGE IN THE ARIZONA HEAT...NEW ONE IS IF POSSIBLE MUCH IMPROVED ..BETTER DESIGNED SHELVING/BRIGHTER WHITE LITE/GASKETS AROUND DOOR SEAL LIKE A MAGNET...WOULD DEFINITELY RECOMMEND IT TO ANYBODY.

    I would recommend this to a friend
  • Pros mentioned:
    Frost free, Size

    Rated 4 out of 5 stars

    It's a Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, it doesn't frost and the door stays closed without locking. It's a great size and solidly made product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a freezer as we have a small refrigerator and this was suggested by the sales person. So far it has been excellent and now I can buy items on sale. The delivery by Best Buy was very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace the Kenmore that I had. When I moved I gave it to my son rather than pay for storage. It's ok but doesn't have as much storage as the Kenmore did. It serves it purpose though.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and nice size. Holds a lot! A little noisy but not a deal breaker. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Frost free, Size

    Rated 5 out of 5 stars

    Frost Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a freezer and it's the perfect size for my limited space. I love the idea that it's frost free too.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Nice roomy freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with the freezer and the individuals that delivered it. Not pleased with the specifications online as they indicated freezer was 27.5 inches wide when it was actually 30.5 inches wide. This created significant problems with the 29 inch doorway it had to fit through. Delivery individuals were able to remove the door and still get it in. Kudos to the deliverers boo to the Best Buy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced one we sold before we moved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one just like this for about 10 years and sold it when we moved. It was a great freezer. After we moved I purchased another one, exact same model. I have put a thermometer inside to test how it holds temperature. It is spot on and consistent. Great product!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Solid freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this was a bit of an impulse because it was on sale. I came in for a diferent feezer by this one had a top score from Consumer Reports and so far lives up to its name. The organization is good, the internal light really helps, and the seal has been great. I’ve not noticed cold air, it does run a little on the louder side but it freezes quickly and has a nice light on the bottom to let you know it’s working.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this freezer when mine went out. It's roomy and works great. Can't beat the great price, either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what was advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer was just what we were looking for. Good size for an old couple and not to expensive. In fact $100 less than at a different supplier.

    I would recommend this to a friend
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